Abby Jenkins
Lancaster
Summary
Medical Assistant with proven expertise in phlebotomy for both adults and pediatrics, and a track record of delivering patient-focused care at Arthritis Care Specialists of Maryland. Excelled in IV insertion and vital sign monitoring, enhancing patient comfort and care. Recognized for being a reliable team player, significantly improving patient treatment processes.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Nursing Assistant
Fairfield Medical Center
09.2025 - Current
- Assisted with daily patient care, ensuring comfort and safety in compliance with healthcare standards.
- Monitored vital signs, documenting changes and reporting concerns to nursing staff for timely intervention.
- Trained new nursing assistants on best practices for patient care and facility protocols, fostering team efficiency.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Medical Assistant
Arthritis Care Specialists of Maryland
04.2021 - 08.2025
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Collected phlebotomy samples from adult and pediatric patients for laboratory testing purposes.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Initiate and complete prior authorizations
- Prepared treatment rooms for patient examinations.
PCT/CNA
Baltimore Washington Medical Center
05.2016 - 08.2025
- Worked in this fast-paced, critical care unit.
- Excellent Phlebotomy skills and IV insertion
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
CNA/Medication Technician
The Annapolitan
05.2011 - 05.2016
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed Medication passes
Manager
Eastport Deli
07.2007 - 05.2011
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
PCT
Good Samaritan Hospital
05.2003 - 07.2007
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Delegated tasks from RN/LPN
- Intake of vital signs, I&O's Glucose blood sugar as well as daily care
Education
High School Diploma -
Caldwell High School
Caldwell, OH06-1996
Skills
Phlebotomy for adults and pediatrics
Triage patients
IV insertion
Initiate and complete prior authorizations
CPR
Appointment setting
Reliable team player
Patient-focused care
Certification
- CNA
Timeline
Nursing Assistant
Fairfield Medical Center
09.2025 - Current
Medical Assistant
Arthritis Care Specialists of Maryland
04.2021 - 08.2025
PCT/CNA
Baltimore Washington Medical Center
05.2016 - 08.2025
CNA/Medication Technician
The Annapolitan
05.2011 - 05.2016
Manager
Eastport Deli
07.2007 - 05.2011
PCT
Good Samaritan Hospital
05.2003 - 07.2007
High School Diploma -
Caldwell High School