Karen Gisselle Ramirez
Heartland,TX
Summary
Highly motivated and committed Bilingual Medical Assistant with proven history of superior performance at individual, team and organizational levels for the past three years. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
3
3
years of professional experience
Work History
Lead Medical Assistant
Family Care Medical Center
02.2020 - 10.2020
- Prepared and administered medications to alleviate patient symptoms.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Assisted patients and providers in scheduling referral appointments according to the doctors diagnosis and benefits provided by patients insurance.
- mastered bilingual knowledge in medical terminology to make sure my patients and staff feel comfortable.
- followed principles of asepsis and infection control to meet patient safety guidelines.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Lead Certified Medical Assistant
Clinicas Mi Doctor
10.2020 - 05.2023
- Confident in the skill of administrating injections as well as Phlebotomy with all age types.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Verified patient insurance coverage and collected required co-payments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing procedure room and sterilizing instruments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Prepared lab specimens for diagnostic evaluation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Updated expiration and vaccine logs to maintain current tracking documentation.
- Completed EKGs, spirometry, urinalysis and other tests based on patient presentation in office.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Measured patients vital signs from pediatrics to teens and adults.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
High School Diploma -
Rowlett High School
Rowlett, TX06.2019
Certified Medical Assistant - Medical Assisting
Peloton College
Dallas, TX09.2020
Skills
- Proper Sterilization Techniques
- Medical Terminology
- Patient and Caregiver Education
- Specimen Processing
- Medical Histories and Vital Statistics
- Electrocardiography
- Medications Familiarity
- Continuous Quality Improvement (CQI)
- Lab Equipment Calibration
- EMR Systems front office and back
- Phlebotomy Procedures
- Simple Dressings/ Dressing changes
- Intramuscular Injections
- Wound Care and Irrigation
- Multitasking and Time Management
- Problem solving
- Leadership / Take charge
- Knowledge of HIPPA & OSHA regulations
- Office Management
- Empathy & great customer service
- Assist in patient billing & Insurances
- Front office scheduling, patient care
- Detail Oriented
- Phlebotomy in pediatrics and adults
Languages
English
Spanish
Timeline
Lead Certified Medical Assistant
Clinicas Mi Doctor
10.2020 - 05.2023
Lead Medical Assistant
Family Care Medical Center
02.2020 - 10.2020
High School Diploma -
Rowlett High School
Certified Medical Assistant - Medical Assisting
Peloton College
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