Abby Johanson
Marseilles,IL
Summary
I’m someone who values personal growth and continuous learning, which is why I’m currently completing several CPD-accredited courses. I enjoy working with people and communicating ideas in a clear, genuine, and thoughtful way. I’m naturally organized and intentional in how I approach my work, which helps me stay focused, dependable, and consistent. I take pride in having strong self-control, staying calm under pressure, and following through on commitments. I’m motivated by environments that encourage learning, collaboration, and authenticity, and I strive to show up with reliability, positivity, and purpose.
Overview
1
1
Certification
Work History
Server
Grand Bear Resort
Utica
09.2025 - 12.2025
- Provided excellent customer service to enhance guest dining experiences.
- Assisted in menu presentation and explained daily specials to guests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Explained menu items, describing ingredients and cooking methods upon request.
Line Cook
Grand Bear Resort
Utica
09.2025 - 12.2025
- Prepared and cooked menu items according to recipes and restaurant standards.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Assisted in inventory management, ensuring proper stock levels of ingredients.
- Collaborated with team members to ensure timely meal preparation and service.
- Operated kitchen appliances and tools safely and efficiently during food preparation.
- Communicated effectively with front-of-house staff regarding order status and needs.
- Set up workstations with needed ingredients, utensils and cooking equipment.
Prep Cook
Grand Bear Resort
Utica
09.2025 - 12.2025
- Preparations for the extension of the day, plus extra for Jack's Place (restaurant) and Treetops Cafe.
- Prepared ingredients for daily menu items in a fast-paced kitchen environment.
- Maintained cleanliness and organization of kitchen workstations and food storage areas.
- Operated kitchen equipment such as slicers, mixers, and ovens safely and efficiently.
- Followed food safety guidelines to ensure safe food handling and sanitation practices.
- Adapted to changing menus by preparing new recipes and experimenting with flavors.
- Prepped vegetables and ingredients by washing, chopping and dicing.
Hostess/Cashier
Grand Bear Resort
Utica
09.2025 - 12.2025
- Greeted guests warmly and ensured a positive first impression.
- Maintained cleanliness and organization of the host stand area consistently.
- Provided information about menu items and specials to guests as needed.
- Handled guest inquiries and concerns with professionalism and courtesy.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Banquet Cook
Grand Bear Resort
Utica
09.2025 - 12.2025
- Large quantities of food are served in set time frames.
- Time management, communication with servers.
- Prepared and cooked various banquet dishes for large events.
- Monitored food quality and freshness during preparation and service.
- Adapted recipes to accommodate dietary restrictions and preferences.
- Managed inventory of kitchen supplies and ingredients effectively.
- Worked with chef to complete dishes on schedule and in line with exacting presentation and taste standards.
Education
High school diploma -
08.2020 - 12/2023
Certification
- Driver's License, 01/01/25, 01/01/29
- Food Handlers Certification, 03/01/25, 03/01/28
- First Aid/CPR
- ServSafe Food Handler Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Relocation
Mountain Home, AR
Timeline
Server - Grand Bear Resort
09.2025 - 12.2025
Line Cook - Grand Bear Resort
09.2025 - 12.2025
Prep Cook - Grand Bear Resort
09.2025 - 12.2025
Hostess/Cashier - Grand Bear Resort
09.2025 - 12.2025
Banquet Cook - Grand Bear Resort
09.2025 - 12.2025
Ottawa Township High School - High school diploma,
08.2020 - 12/2023