Abby Kielarowski

• Supervised daily pharmacy operations to ensure compliance with safety and regulatory standards.
• Managed inventory levels, optimizing stock management and reducing waste through efficient processes.
• Trained and mentored staff on customer service best practices and medication handling protocols.
• Collaborated with healthcare providers to resolve prescription issues, ensuring patient satisfaction.

Resolved customer inquiries regarding insurance billing, improving service quality. Streamlined inventory management and drug ordering processes, enhancing operational efficiency. Achieved high levels of customer satisfaction through effective issue resolution.

• Achieved high levels of customer satisfaction through efficient order processing and prescription filling. Enhanced service delivery by addressing customer inquiries promptly. Contributed to operational efficiency by maintaining optimal inventory levels.
• Achieved accurate medication dispensing by efficiently packaging bulk medicines into filled bottles. Enhanced labeling accuracy through meticulous typing and affixing of medication labels. Contributed to improved pharmacy operations by maintaining organized medication inventory.

Managed evening store operations, ensuring efficient closing procedures.

Oversaw prescription order processing and insurance billing operations. Led customer service initiatives to enhance patient satisfaction at the register. Managed workflow to optimize efficiency in pharmacy operations.

Conducted telemetry readings and managed administrative tasks to support clinical staff and optimize patient care workflows.

Provided compassionate end-of-life support to patients while ensuring proper medication administration.

Oversaw patient care initiatives while managing telemetry readings. Coordinated medical secretarial functions to streamline operations.