Abby Koch
Tahoe City,CA
Summary
Order delivery practices Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Venice Kitchen
Serving Assistant/food Runner
2023.09 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Nanny
Nannying
2018.02 - Current
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
Francescas
Sales Associates
2022.05 - 2022.07
- Worked effectively in fast-paced environments.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
No Degree - Communications
University of Mississippi
University, MS05.2027
High School Diploma -
Burlingame High School
Burlingame, CA05.2023
Skills
- Table setting knowledge
- Adaptable and Flexible
- Upselling
- Memory retention
Timeline
Venice Kitchen
Serving Assistant/food Runner
2023.09 - Current
Francescas
Sales Associates
2022.05 - 2022.07
Nanny
Nannying
2018.02 - Current
No Degree - Communications
University of Mississippi
High School Diploma -
Burlingame High School
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