Abby Lanier
Columbus,OH
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technical Service Representative
Univar Solutions
Dublin, Ohio
06.2024 - Current
- Collaborated with other departments to ensure timely resolution of customer issues.
- Responded promptly to customer inquiries and requests for assistance.
- Designated point of contact for the entire East Coast
- Delegate urgent matters to the appropriate teams/cohorts for immediate turn around times
- Solve off spec issues when they come in, in the appropriate time frames that are enforced by the DOT/EPA
- The go between for customers (Generators), customer service, account managers and the vendors (disposal facilities)
- Assist with vendor cost updates
- Review hazardous and non hazardous profiles to ensure they are compliant with state and federal laws
- Ensured compliance with safety regulations and environmental standards.
- Reviewed documents such as manifests, labels, shipping papers, and safety data sheets to determine appropriate response measures for hazardous material incidents.
- Assess where in the supply plan a material should ship for best cost options
Bartender
Rusty Bucket Restaurant and Tavern
Westerville, Ohio
03.2023 - Current
- Assisted in training new bartenders on procedures and equipment.
- Managed inventory by restocking supplies as needed.
- Engaged with customers to provide an enjoyable experience.
- Followed safety and sanitation guidelines consistently.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Resolved customer complaints in a professional manner.
Price and Cost Analyst
Univar Solutions
Dublin, Ohio
03.2023 - 06.2024
- Reviewed vendor contracts to assess pricing structures and negotiate terms effectively.
- Prepared detailed reports on cost variances for management review and strategy sessions.
- Conducted audits on financial processes and transactions.
- Investigated price variances and approved special pricing.
- Utilized software applications such as Excel and Tableau to analyze large datasets efficiently.
Server/Bartender
Brewdog
Canal winchester, Ohio
06.2020 - 03.2023
- Handle 100"s of card and cash transactions daily
- Pour and serve beer, cocktails and other drinks
- Applied comprehensive knowledge of beer to teach customers about craft beer
- Serve and run events for many different organizations and groups
- Train new hires to perform to company standards
Pricing Specialist
Univar Solutions
Dublin, Ohio
11.2020 - 05.2021
- Supervised and trained new pricing coordinators
- Run, compile, and distribute regular sales and pricing reports daily
- Implement and maintain pricing structure across customer and internal base
- Coordinated with internal departments to audit pricing of existing products and implement pricing for new products
- Performed many projects to clean up previous cost books and make them more accurate to current rates
Pricing Coordinator
Univar Solutions
Dublin, OH - Ohio
12.2019 - 05.2020
- Helped start new team to help company catch up to it's back logged pricing requests
- Taught other departments new system for pricing during merge of two companies
- Performed over 100 pricing requests daily
Bartender
Texas Roadhouse
Columbus, Ohio
04.2018 - 03.2020
- Performed closing duties including cleaning, sanitizing and replenishing
- Balanced tills, accurately handled 100's of dollars of cash daily , processed credit card payment batches and prepared bank deposits
- Made engaging connections with guests to create loyalty
- Maintained facility compliant with health codes, sanitation requirements and license regulations
Server, Server Trainer
Hurricane Grill And Wings
Orlando, FL
05.2016 - 01.2018
- Trained incoming staff on restaurant's practices, cultures and procedures to maximize job satisfaction and productivity
- Worked with POS systems to place 100's of orders daily, manage bills and handle complementary items for dissatisfied customers
- Established outstanding customer service skills
- Oversaw daily operations of all members of service team, including delegating tasks, training new staff, and splitting tips at end of each shift
Cashier
Publix Supermarkets
Lakeland, Florida
07.2013 - 10.2016
- Stocked items sold in store
- Handled cash, card payments, checks, WIC, and EBT
- Accurately distributed and counted cash entering and leaving tills
- Worked fast paced settings, while accurately meeting customer and store needs
- Engaged with over 300 people daily
- Increased customer contributions to charitable agencies
Assistant, to Office Manager
Goff Roof Systems Inc
Lakeland, Florida
05.2015 - 08.2015
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal
- Transferred and directed 50+ phone calls daily, guests and mail to correct staff members
- Sorted, opened and routed incoming correspondence and deliveries to staff members to help respond quickly to business and customer requirements
Education
Associate of Arts - Exercise Science
Warner University, Valencia College
FloridaHigh School Diploma -
Kathleen High School
Lakeland, FLSkills
- Clear communication
- Engaging personality
- SAP experience
- Data entry
- Experience in Salesforce
- Experience in Sharepoint
- Proficient in Microsoft Excel
- Compliance review
- Supply chain coordination
- Vendor management
- Conflict resolution
- Time management
- Issue escalation
Certification
- DOT HAZMAT CERTIFICATE- Univar Solutions 11/12/2025
- DOT/RCRA Certified -EPA 6/11/2025
Timeline
Technical Service Representative
Univar Solutions
06.2024 - Current
Bartender
Rusty Bucket Restaurant and Tavern
03.2023 - Current
Price and Cost Analyst
Univar Solutions
03.2023 - 06.2024
Pricing Specialist
Univar Solutions
11.2020 - 05.2021
Server/Bartender
Brewdog
06.2020 - 03.2023
Pricing Coordinator
Univar Solutions
12.2019 - 05.2020
Bartender
Texas Roadhouse
04.2018 - 03.2020
Server, Server Trainer
Hurricane Grill And Wings
05.2016 - 01.2018
Assistant, to Office Manager
Goff Roof Systems Inc
05.2015 - 08.2015
Cashier
Publix Supermarkets
07.2013 - 10.2016
Associate of Arts - Exercise Science
Warner University, Valencia College
High School Diploma -
Kathleen High School