- Crafting and DIY Projects (Sewing, Cricut, Embroidery, Stained glass) Crocheting
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Gardening
- Research
Abby Leipold
Horseheads,NY
Summary
Dynamic Floral Designer with a proven track record at The Genesee Valley Florist, enhancing customer satisfaction through unique arrangements and exceptional service. Skilled in artistic flower arranging and customer service, I've significantly increased repeat business. Expert in POS software operations, excel in sales, marketing, and streamlining workflow, demonstrating a strong blend of organizational and creative designing abilities.
Overview
3
3
years of professional experience
Work History
Floral Designer
The Genesee Valley Florist
10.2021 - 08.2024
- Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Contributed ideas to improve overall shop aesthetic, optimizing workflow efficiency within studio spaces while enhancing customer experience in retail areas.
- Researched latest design trends, colors and vendor products for use in new pieces.
- Assisted customers in selecting flowers and accessories, tailoring orders to fit budget and occasion.
- Increased repeat business with exceptional customer service and personalized floral recommendations.
- Participated in community events, representing shop and expanding local network and potential clientele.
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Utilized floral design techniques to craft unique floral arrangements.
- Optimized workflow efficiency by organizing tools/materials necessary for specific projects in advance.
- Streamlined order processing by implementing an efficient system for tracking client requests and delivery schedules.
Landscaper
The Wadsworth Homestead
09.2021 - 10.2022
- Maintained grounds by trimming, weeding and general clean-up.
- Performed planting, watering, mulching and edging of lawns.
- Removed weeds, hazards and debris from common pathways to improve usability.
- Transferred materials to designated areas using hand trucks, electric carts and wheelbarrows.
- Rearranged planting beds and flower gardens seasonally.
- Supervised and managed team of 8 for beginning and end of season maintenance.
- Illustrated landscaping skills by planting grass, flowers and shrubs.
- Utilized power tools and landscaping machines to maintain outdoor areas.
Wedding Server
The Wadsworth Homestead
09.2021 - 10.2021
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Cleared dishes and glassware quickly following each course.
- Assisted with wedding set up and decoration.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Served weddings of 120+ guests.
- Displayed excellent multitasking skills while balancing various responsibilities during high-pressure wedding events.
- Demonstrated adaptability and quick thinking when faced with unexpected challenges, ensuring minimal disruption to the event schedule.
Garden Center Employee
Haskins Gardens
04.2021 - 08.2021
- Carefully maintained plant health through watering and proper fertilization to minimize losses and waste.
- Assisted customers with finding requested plants and flowers.
- Communicated with coworkers and management to report challenges.
- Restocked shelves with new plants each day and rotated stock for optimal appearance
- Helped customers choose optimal trees, shrubs and flowers based on current needs
- Contributed to a positive work environment by actively engaging with colleagues, fostering open communication, and supporting collaborative efforts.
- Managed cash register transactions accurately while delivering friendly service to every customer.
- Streamlined inventory management with diligent organization and accurate tracking of plant stock.
- Unloaded plants and nursery items from delivery trucks.
Education
Bachelor of Arts - Communication
SUNY College At Geneseo
Geneseo, NY05.2025
Skills
- Social Media Platforms
- POS Software and Cash Register Operations
- Artistic Flower Arranging
- Customer service
- Organizational skills
- Troubleshooting skills and Creative Solutions
- Creative designing
- Filing systems, Data entry, Document management
- Sales and marketing
Interests
Timeline
Floral Designer
The Genesee Valley Florist
10.2021 - 08.2024
Landscaper
The Wadsworth Homestead
09.2021 - 10.2022
Wedding Server
The Wadsworth Homestead
09.2021 - 10.2021
Garden Center Employee
Haskins Gardens
04.2021 - 08.2021
Bachelor of Arts - Communication
SUNY College At Geneseo
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