Abby Maia
Las Vegas
Summary
Professional event management specialist with experience in coordinating and overseeing large-scale banquets. Skilled in logistics, vendor coordination, and guest satisfaction, ensuring seamless event execution. Known for strong team collaboration, adaptability, and results-driven approach. Adept at managing diverse teams, optimizing resources, and maintaining high standards of service.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Senior Banquet Manager
Resorts World
Las Vegas, NV
01.2022 - Current
- Oversaw all banquet events to guarantee successful execution and client satisfaction.
- Led banquet operations to ensure seamless execution of events and guest satisfaction.
- Developed and implemented efficient workflows for event setup and service delivery.
- Trained and mentored staff on best practices in hospitality and customer service.
- Collaborated with culinary teams to create customized menus aligned with client preferences.
- Conducted post-event evaluations to identify areas for improvement and enhance future offerings.
- Fostered a positive team environment through effective communication and conflict resolution strategies.
- Maximized staff productivity by implementing efficient scheduling and task delegation strategies.
- Increased repeat business by building strong relationships with clients and providing consistent high-quality service.
Food & Beverage Property Operations Manager
Penn National Gaming
Morgantown, PA
2021 - 2022
- Recruited and hired to develop small casino F&B program, including Casino Beverage, Fast Casual and Sports Bar service. Responsible for successful completion of F&B program for property opening.
Director of Banquet Operations
MGM Resorts International
Detroit / Las Vegas
01.2007 - 01.2020
- Led banquet operations, ensuring exceptional guest experiences through meticulous planning and execution.
- Streamlined event logistics, improving efficiency in service delivery and staff coordination.
- Developed training programs for staff, enhancing service quality and operational standards.
- Managed vendor relationships, negotiating contracts to optimize service offerings and cost efficiency.
- Oversaw budgeting for events, aligning financial goals with operational capabilities and client expectations.
- Implemented process improvements, increasing productivity in event setup and breakdown activities.
- Collaborated with culinary teams to design innovative menu offerings tailored to diverse clientele preferences.
- Contributed to the development of a comprehensive banquet operations manual detailing standardized procedures for all aspects of event execution.
- Managed large-scale banquets with precision, ensuring seamless execution of complex logistics and tight deadlines.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Education
Eastern Michigan University
Ypsilanti, MISkills
- Event management
- Menu development
- Budgeting expertise
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving
- Critical thinking
- Team leadership
- Scheduling staff
- Employee supervision
- Supply ordering and management
- Health and safety regulations
- Recruitment and hiring
Certification
SNHD Foodhandler’s Card
TAMS Certified
Timeline
Senior Banquet Manager
Resorts World
01.2022 - Current
Director of Banquet Operations
MGM Resorts International
01.2007 - 01.2020
Food & Beverage Property Operations Manager
Penn National Gaming
2021 - 2022
Eastern Michigan University