Abby McGrail
Jay,ME
Summary
Team Coordinator at Maine General Medical Center with a proven track record in training and motivating staff. Skilled in balancing a workload and problem-solving, I successfully helped enhance the team's performance and streamline workflows. Passionate about continuous learning and opportunities to grow.
Overview
7
7
years of professional experience
Work History
Team Coordinator
Maine General Medical Center
10.2022 - Current
- Trained, motivated and guided on-boarding staff.
- Worked multiple lists and assisted the Scheduling department with scheduling patients for their diagnostic tests.
- Took on any responsibilities given to me by my supervisor.
- Was the Go to person with any questions the team may have.
- Managed team workload to reach targets for specific tasks.
Pre-Registration
Maine General Medical Center
07.2021 - 10.2022
- Performed encounter prep for multiple offices including PCP and specialty.
- Acquired the knowledge of multiple different insurances and their payer sites.
- Fully able to read and understand HDX in Soarian.
- Trained multiple staff on encounter prep and phones.
- Assisted the scheduling department.
- Hit if not exceeded the productivity goals daily.
- Was promoted within a year to the Team Coordinator position.
Server
Applebee's Grill + Bar
06.2018 - 07.2021
- Assisted in training new servers on menu items and service standards.
- Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Education
High School Diploma -
Mount Blue Highschool
Farmington, ME06-2015
Skills
- Team motivation
- Workload balancing
- Passion for continuous learning
- Teamwork and collaboration
Timeline
Team Coordinator
Maine General Medical Center
10.2022 - Current
Pre-Registration
Maine General Medical Center
07.2021 - 10.2022
Server
Applebee's Grill + Bar
06.2018 - 07.2021
High School Diploma -
Mount Blue Highschool