Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abby Monette

Malone,NY

Summary

Adept at maintaining composure in high-pressure situations, I excelled in providing exceptional service at Mos Pub and Grill. My strong multitasking and memory retention skills, coupled with a knack for resolving complaints efficiently, contributed to a welcoming and efficient dining experience. I fostered customer loyalty through prompt and hospitable service, ensuring cleanliness and satisfaction.

Overview

4
4
years of professional experience

Work History

Waitress

Mos Pub and Grill
03.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Barista

Dunkin' Donuts
03.2021 - 08.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

Bachelor of Science - Biology

The University of Tampa
Tampa, FL
05-2028

Skills

  • Strong multitasking
  • Greeting guests
  • Cleanliness
  • Hospitality service expertise
  • Memory retention
  • Complaint resolution

Timeline

Waitress

Mos Pub and Grill
03.2024 - Current

Barista

Dunkin' Donuts
03.2021 - 08.2023

Bachelor of Science - Biology

The University of Tampa
Abby Monette