Compassionate customer support professional skilled in cash register operation and team collaboration. Known for strong empathy and integrity in engaging with customers, ensuring satisfaction and support in challenging situations.
Operated the register and prepared food items.
Processed customer transactions efficiently using POS systems.
Assisted customers with inquiries and provided product information.
Maintained cash register accuracy through regular reconciliation.
Handled text responses for Hey Sam Mental Health Hotline. Supported teens and young adults in crisis by providing empathetic listening. Additionally, I was chosen to mentor new volunteers in 2025. Mentored new volunteers on text response techniques and technology navigation.