Abby Olson
Madison,WI
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
Work History
Pharmacy Technician
Walgreens
05.2022 - Current
- Managed over 50 patient calls a day and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Store Manager
Claire's & Icing Stores
04.2018 - 04.2022
- I pierce ears all ages. Managed both Claires and Icing together.
- I opened and closed the store. I handle money very well while maintaining a clean and organized store
- I organized the store with shipment per wall directives, I engage every customer who walks in to help them find exactly what they are looking for
- I hire and train employees on the knowledge of the business and expectations.
Assistant General Manager
Journeys
03.2017 - 04.2018
- Opened and closed the store, trained and hired new employees, counted and did inventory stocking
- Handled money and big groups of people.
- Worked effectively with my store manager
- Took over responsibility of the store while being the manager on duty.
- Strategized new ways to relate to current customer base and keeping up on the trends.
Sandwhich Artist/Cashier
07.2016 - 03.2017
- Made sandwiches, prepped the food, open and close the store, cashier and cleaned.
Assistant Store Manager
Journeys
10.2013 - 07.2016
- Sales associate while i was in high school and once i graduated high school i was promoted to assistant manager
- As an assistant manager, i would take inventory, train new employees, hire new employees, make schedules, payroll processing, and customer service.
Sales Part Time Manager
Oakley Store
06.2018 - 03.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
High School Diploma -
Vel Phillips Memorial Highschool
Madison, WI05.2015
Skills
- Assistant Manager Experience
- Store Management Experience
- Management
- Cash Handling
- Merchandising
- Retail Management
- Payroll
- Planograms
- Managing Inventory
- FDA Drug Safety Guidelines
- Pharmaceutical Services
Additional Information
- Willing to relocate to: Chicago, IL - Chicago, , IL , Authorized to work in the US for any employer
Timeline
Pharmacy Technician
Walgreens
05.2022 - Current
Sales Part Time Manager
Oakley Store
06.2018 - 03.2020
Store Manager
Claire's & Icing Stores
04.2018 - 04.2022
Assistant General Manager
Journeys
03.2017 - 04.2018
Sandwhich Artist/Cashier
07.2016 - 03.2017
Assistant Store Manager
Journeys
10.2013 - 07.2016
High School Diploma -
Vel Phillips Memorial Highschool