Stephanie Segarra
Louisville,KY
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart
Louisville, KY
11.2024 - Current
- Processed prescriptions accurately, ensuring compliance with safety and regulatory standards.
- Managed inventory levels effectively, optimizing stock availability and minimizing waste.
- Assisted pharmacists in patient consultations, providing medication information and support.
- Trained new pharmacy staff on operational procedures and best practices for efficiency.
Manager
Park12 Property Management
Louisville, KY
10.2022 - 10.2024
- Led property management operations, ensuring compliance with company standards and regulations.
- Developed and implemented strategic marketing initiatives to enhance property visibility and occupancy rates.
- Supervised maintenance staff, optimizing workflows and improving service response times.
- Analyzed financial reports to drive budgetary decisions and identify cost-saving opportunities.
- Established strong relationships with tenants, addressing concerns and fostering community engagement.
- Conducted regular property inspections, identifying areas for improvement and ensuring high-quality standards.
- Maintained professional, organized, and safe environment for employees and patrons.
- Coordinated lease renewals and modifications, maintaining accurate documentation and timelines.
- Processed high-volume payment transactions with accuracy and efficiency.
Customer Service Manager Inventory specialist
Walgreens
Louisville, KY
08.2021 - 09.2022
- Led customer service team in delivering exceptional support and resolving complex inquiries.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Customer Service Manager
Walmart
Shelbyville, KY
09.2017 - 07.2021
- Mentored team members, fostering professional growth and enhancing overall service quality.
- Followed through with client requests to resolve problems.
- Managed cash transactions with accuracy and efficiency, ensuring compliance with financial policies.
- Managed inventory controls and reconciliation of cash registers.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Education
High school diploma -
Shelby County High School
Shelbyville, KY06.2011
Skills
- Property Management
- Inventory Control
- Payroll
- Yardi
- Management
- Office Management
- Property Leasing
- Retail Sales
- Assistant Manager Experience
- Human Resources
- Accounts Payable
- Supervising Experience
- Fair Housing Regulations
- Maintenance
Languages
Spanish - Fluent
English - Fluent
Certification
- CPhT - Certified Pharmacy Technicia
Timeline
Pharmacy Technician
Walmart
11.2024 - Current
Manager
Park12 Property Management
10.2022 - 10.2024
Customer Service Manager Inventory specialist
Walgreens
08.2021 - 09.2022
Customer Service Manager
Walmart
09.2017 - 07.2021
High school diploma -
Shelby County High School