Nicole Christy Solis
Casa Grande
Summary
Detail-oriented administrative professional with strong expertise in customer relations, payroll processing, and office management. Skilled in problem-solving and time management, driving operational success through effective team leadership. Experienced in property maintenance and occupancy optimization while ensuring compliance with regulations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens Boots Alliance
Chandler
11.2025 - Current
- Operated pharmacy software for prescription management and patient records.
- Collaborated with peers, technicians, and pharmacists to prioritize and efficiently complete medication orders.
- Processed insurance claims and verified patient eligibility for coverage.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Updated customer profiles with demographics, allergies, and new medications in pharmacy computer systems to ensure accurate patient information.
- Maintained compliance with federal, state, and local laws and company policies governing pharmacy operations.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Property Manager
Casa Grande RV Resort & Cottages
Casa Grande
03.2025 - 11.2025
- Oversaw lease agreements and renewals while ensuring compliance with housing regulations.
- Managed tenant relations to promptly address concerns and enhance tenant satisfaction.
- Addressed resident complaints efficiently, expediting maintenance requests for quicker resolutions.
- Coordinated property maintenance tasks with vendors to ensure timely service delivery.
- Conducted property inspections to identify necessary repairs and assess conditions.
- Implemented budgeting processes to manage operating expenses effectively.
- Trained staff on customer service standards and operational procedures regularly.
Customer Service Representative/Dispatcher
Cemex
Scottsdale
02.2024 - 03.2025
- Managed inbound customer calls for placing, modifying, or canceling concrete orders, ensuring timely and accurate order processing.
- Handled all email correspondence to resolve customer inquiries and concerns, contributing to customer satisfaction.
- Assisted in dispatching drivers to job sites and scheduling for northern Arizona plants, optimizing delivery timelines.
- Provided detailed updates on order status and delivery timelines to customers.
- Operated Aggregate scale house at Cemex plants across Arizona.
Business Operations/Human Resources/On-Site Office Manager
Diamond Age 3D
Phoenix
05.2022 - 09.2023
- Managed onsite operations for 3D home construction projects, ensuring efficient workflow and resource allocation.
- Served as Executive Assistant to construction manager, coordinating schedules and facilitating communication.
- Ordered all essential materials, including rock and trusses, for timely project progression.
- Tracked time and attendance using ADP, processing payroll accurately and efficiently.
- Conducted interviews and managed onboarding processes for new employees.
- Administered benefits enrollment, terminations, and workers' compensation claims to maintain compliance.
- Ensured timely vendor payments through collaboration with accounting team.
Receptionist
Casa Grande Animal Hospital
Casa Grande
02.2021 - 05.2022
- Managed patient check-in and check-out processes for appointments at high-volume animal hospital.
- Coordinated sick, well, and surgery schedules for six different doctors.
- Triage emergencies to prioritize critical cases effectively.
- Performed accounting duties and answered phones to maintain operational efficiency.
- Assisted patients as needed to enhance overall service delivery.
Server/Trainer
Bullwings Bar and Grill
Elk Grove
07.2017 - 01.2021
- Providing excellent service to guests in a fun and casual sports bar while running a 8-15 table section.
- In the 5 years I have been with the company I have managed to become the lead server and re write all training manuals, guidelines, and employee expectations.
- I lead my team by example and show the staff what it means to truly give your customers the best experience possible which in return will keep them coming back.
- I also back up the Bartenders on busy nights when needed.
- Adaptability and flexibility
Server/Trainer/Bartender
Romano's Macaroni Grill
Elk Grove
08.2012 - 01.2018
- I am a server in a casual plus dining restaurant.
- My duties are meeting wine and add on sale requirements, taking guests orders, entering orders into Aloha POS system, opening and closing the restaurant, cash handling, customer service, Food running, training new servers, opening and closing the bar and making cocktails while making sure the guest has an enjoyable memorable experience to keep them coming back.
Education
Medical Assisting -
UEI College
Ca05.2012
High School -
American High School
Ca06.2006
Skills
- Pharmacy software operation
- Compliance adherence
- Data accuracy
- Data management
- Analytical thinking
- Microsoft Office Suite proficiency
- Accounting software expertise
- Budget coordination and vendor management
- Task prioritization
- Client relationship management
- Dispute resolution
- Change management
- Training and mentoring
- HR processes and payroll administration
- Property management and inspections
- Clear communication
Certification
CPR
References
References available upon request
Timeline
Pharmacy Technician
Walgreens Boots Alliance
11.2025 - Current
Property Manager
Casa Grande RV Resort & Cottages
03.2025 - 11.2025
Customer Service Representative/Dispatcher
Cemex
02.2024 - 03.2025
Business Operations/Human Resources/On-Site Office Manager
Diamond Age 3D
05.2022 - 09.2023
Receptionist
Casa Grande Animal Hospital
02.2021 - 05.2022
Server/Trainer
Bullwings Bar and Grill
07.2017 - 01.2021
Server/Trainer/Bartender
Romano's Macaroni Grill
08.2012 - 01.2018
Medical Assisting -
UEI College
High School -
American High School