Abby Prendergast

Work History

Freese and Nichols

03.2023 - Current

Tracked deliverables, resources, budgets, and quality to ensure efficient project execution for over 30 engineering consulting projects worth up to $30 million.
Developed PowerBI dashboards that increased transparency around financials and schedules.
Implemented Microsoft Project for effective schedule management and resource tracking.
Coordinated efforts between various departments within the organization, as well as subconsultants, in order to ensure alignment between different initiatives.

Orchard

01.2022 - 11.2022

Processed thousands of home closing and buying contracts and contract amendments through the lifecycle of each transaction using meticulous data analysis.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service, utilizing Salesforce.
Analyzed operational data to identify process improvements and efficiencies.
Prepared procedure documents for team tasks being outsourced, and acted as the point person for training and further questions.

Texas Water Development Board

11.2020 - 01.2022

Collaborated and communicated with borrowers to gather documentation for loan and grant processing to provide financial assistance for water and wastewater projects in Texas.
Managed project deadlines, scheduled project status meetings across departments to streamline transaction oversight, and implemented process improvements.
Verified borrower documents for legal and financial accuracy and completeness, maintaining high standards of compliance.
Created internal procedure documents, designed training programs, and developed website content for the Flood Infrastructure Funding program.

Municipal Advisory Council of Texas

04.2017 - 01.2020

Processed and reported high volumes of upcoming sales and rating changes for Texas municipal bonds through financial document analysis.
Managed all office operations, including customer service, new member intake, and employee onboarding.
Produced over 1,000 Texas Municipal Reports analyzing municipal bond issuers across Texas.
Oversaw annual retrieval and reporting of tax data for all 254 Texas counties, maintaining extensive communication with government officials.
Led selection, onboarding, training, and daily management of semi-annual intern programs.
Implemented paperless procedures by clearing and archiving filing storage dating back to 1950.
Coordinated Annual National Women in Public Finance Conferences with over 500 attendees each year.

BookHolders

11.2014 - 05.2016

Managed daily operations across retail store, shipping facility, and warehouse, including 10+ remote locations.
Oversaw customer service, marketing, research, cash management, and inventory control processes.
Semi-annually, recruited, hired, and trained over 25 associates in sales, shipping, and inventory management.
Developed strategies for business expansion to nearby college campuses, boosting sales revenue significantly.