Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abby Ragatz

Waterford,MI

Summary

From training new members of a company, to working undercover to stop illegal sales, I have proven great abilities to work well under pressure. To collaborate well with team members, as well as working strong individually. I have a string focus on adaptability and working well with specific needs of individuals. I am well experienced with making true contributions to the overall growth of a company and the individuals within it.

Overview

4
4
years of professional experience

Work History

Certified Trainer

Buffalo Wild Wings
10.2022 - 08.2025
  • Collaborated with management to align training initiatives with operational goals and team needs.
  • Facilitated workshops on customer service techniques and menu knowledge for staff development.
  • Utilized feedback from trainees to refine training materials and enhance learning experiences.
  • Monitored team performance post-training to ensure adherence to company standards and policies.
  • Assisted in creating a positive learning culture that promoted employee engagement and retention.
  • Trained new hires, resulting in stronger staff development and increased productivity.

National Honors Society

Volunteer Work
09.2023 - 06.2024
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • I worked with members of various communities to uplift and address their needs.


Oakland County Teen Court

Volunteer Work
09.2022 - 05.2024
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • I worked as a volunteer in most court positions, such as defense, prosecution, clerk, and jury, for juvenile misdemeanor cases.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Liquor Decoy

Birmingham Police Department
12.2023 - 01.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked undercover in professionally organized operations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Babysitter

Self Employed
06.2021 - 08.2021
  • Supervised children's activities to ensure safety and engagement.
  • Developed age-appropriate educational games and crafts to enhance learning experiences.
  • Managed daily schedules, including meals, naptime, and recreational activities.
  • Communicated effectively with parents regarding children's progress and behavior.
  • Maintained cleanliness and organization of play areas and equipment.
  • Adapted care techniques based on individual needs and developmental stages of children.
  • Cultivated a nurturing environment that encouraged social development and emotional well-being.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Education

No Degree - Pre-Social Work

Oakland University
Rochester, Michigan, MI
05-2028

High School Diploma -

Clarkston Highschool
Clarkston, MI
06-2024

Skills

  • Performance assessment
  • Coaching techniques
  • Training needs analysis
  • Public speaking
  • Group dynamics
  • Patience and empathy
  • Time management
  • Strong work ethic
  • Customer service
  • Problem-solving
  • Friendly, positive attitude
  • Calm under pressure

Timeline

Liquor Decoy

Birmingham Police Department
12.2023 - 01.2024

National Honors Society

Volunteer Work
09.2023 - 06.2024

Certified Trainer

Buffalo Wild Wings
10.2022 - 08.2025

Oakland County Teen Court

Volunteer Work
09.2022 - 05.2024

Babysitter

Self Employed
06.2021 - 08.2021

No Degree - Pre-Social Work

Oakland University

High School Diploma -

Clarkston Highschool