Abby Ragatz
Waterford,MI
Summary
From training new members of a company, to working undercover to stop illegal sales, I have proven great abilities to work well under pressure. To collaborate well with team members, as well as working strong individually. I have a string focus on adaptability and working well with specific needs of individuals. I am well experienced with making true contributions to the overall growth of a company and the individuals within it.
Overview
4
4
years of professional experience
Work History
Certified Trainer
Buffalo Wild Wings
10.2022 - 08.2025
- Collaborated with management to align training initiatives with operational goals and team needs.
- Facilitated workshops on customer service techniques and menu knowledge for staff development.
- Utilized feedback from trainees to refine training materials and enhance learning experiences.
- Monitored team performance post-training to ensure adherence to company standards and policies.
- Assisted in creating a positive learning culture that promoted employee engagement and retention.
- Trained new hires, resulting in stronger staff development and increased productivity.
National Honors Society
Volunteer Work
09.2023 - 06.2024
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- I worked with members of various communities to uplift and address their needs.
Oakland County Teen Court
Volunteer Work
09.2022 - 05.2024
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- I worked as a volunteer in most court positions, such as defense, prosecution, clerk, and jury, for juvenile misdemeanor cases.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Liquor Decoy
Birmingham Police Department
12.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked undercover in professionally organized operations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Babysitter
Self Employed
06.2021 - 08.2021
- Supervised children's activities to ensure safety and engagement.
- Developed age-appropriate educational games and crafts to enhance learning experiences.
- Managed daily schedules, including meals, naptime, and recreational activities.
- Communicated effectively with parents regarding children's progress and behavior.
- Maintained cleanliness and organization of play areas and equipment.
- Adapted care techniques based on individual needs and developmental stages of children.
- Cultivated a nurturing environment that encouraged social development and emotional well-being.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Education
No Degree - Pre-Social Work
Oakland University
Rochester, Michigan, MI05-2028
High School Diploma -
Clarkston Highschool
Clarkston, MI06-2024
Skills
- Performance assessment
- Coaching techniques
- Training needs analysis
- Public speaking
- Group dynamics
- Patience and empathy
- Time management
- Strong work ethic
- Customer service
- Problem-solving
- Friendly, positive attitude
- Calm under pressure
Timeline
Liquor Decoy
Birmingham Police Department
12.2023 - 01.2024
National Honors Society
Volunteer Work
09.2023 - 06.2024
Certified Trainer
Buffalo Wild Wings
10.2022 - 08.2025
Oakland County Teen Court
Volunteer Work
09.2022 - 05.2024
Babysitter
Self Employed
06.2021 - 08.2021
No Degree - Pre-Social Work
Oakland University
High School Diploma -
Clarkston Highschool