Abby Reinhardt
Columbia
Summary
Proven team player with strong customer service skills, adept at enhancing guest experiences and supporting collaborative initiatives. Committed to creating positive environments and ensuring operational efficiency.
Overview
3
3
years of professional experience
Work History
Simulated Patient
Mizzou Patient Centered Care Learning Center
Columbia, MO
11.2024 - Current
- Followed instructions to simulate a realistic patient-caretaker scenario with students of various Mizzou programs including school of medicine, school of veterinary science, and school of nursing.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Able to take various patient roles and preform them accurately and realistically.
- Able to recite given information accurately in order to give participating student an ideal learning environment.
- Allowed various health students to learn patient-caretaker relationships.
Guest Service Associate
European Wax Center
Oakville, MO
04.2023 - Current
- Managed appointment scheduling using proprietary booking software to optimize client flow.
- Assisted in maintaining cleanliness and organization of the facility, ensuring a welcoming environment.
- Educated clients on aftercare products to enhance service satisfaction and loyalty.
- Resolved customer inquiries and concerns swiftly, enhancing overall guest satisfaction ratings.
- Collaborated with team members to streamline operational processes, improving service efficiency.
- Conducted product inventory checks, ensuring stock levels met demand without shortages.
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
Volunteer
Humane Society-Central Missouri
Columbia, MO
10.2023 - 04.2025
- Used strong interpersonal communication skills to convey information to others.
- Supported animal welfare, caring for animals and facilitating adoption events.
- Walked and took care of various dogs for one to multiple hours.
- Gave animals waiting for adoption exposure to humans and spread adoption information.
Volunteer
Central Missouri Food Bank
Columbia, MO
11.2023 - 03.2025
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Sorted, organized, and packed various food items for individuals in need.
- Worked with different peers and authority figures to create a positive and efficient environment.
Education
Bachelor of Science - Nuclear Medicine
University of Missouri
Columbia, Missouri, MO05-2027
Skills
- Teamwork and collaboration
- Customer service
- Friendly, positive attitude
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Multitasking Abilities
- Critical thinking
- Computer skills
- Organizational skills
Timeline
Simulated Patient
Mizzou Patient Centered Care Learning Center
11.2024 - Current
Volunteer
Central Missouri Food Bank
11.2023 - 03.2025
Volunteer
Humane Society-Central Missouri
10.2023 - 04.2025
Guest Service Associate
European Wax Center
04.2023 - Current
Bachelor of Science - Nuclear Medicine
University of Missouri