Abby Smith
Port Saint Lucie,FL
Summary
Client-focused professional with over 19 years of experience in clinical and laboratory environments. Expertise in phlebotomy and EMR systems, enhancing patient care through effective communication and precise service delivery. Proven ability to manage fast-paced workflows while ensuring compliance in healthcare operations. Skilled in triage, medical records management, and laboratory processes.
Overview
20
20
years of professional experience
Work History
Lab Manager
Skip Laboratories
Miami, FL
01.2025 - 11.2025
- Scanned EOBs into Excel and managed monthly blood invoice spreadsheet.
- Ordered lab supplies and maintained accurate inventory levels.
- Deposited client checks into business account for timely processing.
- Accessioned urine toxicology samples for confirmation testing to ensure accuracy.
Lab Manager
ARC point Labs
Fort Lauderdale, Florida
12.2022 - 08.2024
- Oversaw lab operations, ensuring safety and quality compliance at all levels.
- Implemented rigorous quality control processes to enhance testing accuracy.
- Automated systems to improve workflow and operational efficiency.
- Supervised equipment maintenance and managed supply chain operations.
- Trained staff on standard operating procedures, increasing knowledge retention and compliance.
Medical Assistant
Pinnacle Family Medicine
Litchfield Park, Arizona
06.2021 - 08.2022
- Assisted physicians during patient examinations and procedures, ensuring smooth operations.
- Scheduled patient appointments and managed electronic health records efficiently.
- Collected and processed patient samples for laboratory testing to support accurate diagnoses.
- Provided compassionate care while educating patients on treatment plans and procedures.
- Coordinated communication between patients and healthcare providers to enhance collaboration.
- Performed vital sign checks and accurately documented patient information in records.
- Maintained compliance with health regulations and safety protocols consistently.
- Administered injections, medications, and treatments as directed by physicians.
- Senior patient focused practice.
Medical Assistant
University Of Iowa Hospital And Clinics- Outpatient
Iowa City, Iowa
01.2007 - 06.2021
- Assisted in adult oncology by obtaining vital signs and conducting medication reviews.
- Performed phlebotomy to support patient care and treatment protocols.
- Coordinated preparations for outpatient biopsies, excisions, and minor surgical procedures.
- Set up procedures using ultrasound equipment for accurate diagnostics.
- Maintained EMR documentation to ensure compliance and data integrity.
- Managed pre-operative patient screening to streamline surgical processes.
- Supported outpatient surgery services to enhance operational efficiency.
Medical Assistant
Town Square Dermatology
Coralville, Iowa
06.2005 - 05.2006
- Transcribed physician and PA consultations in real time.
- Prepared and administered Botox for cosmetic procedures.
- Assisted with minor dermatological procedures to enhance patient outcomes.
- Supported sclerotherapy and IPL procedures for skin treatments.
Education
Associate of Applied Science - Medical Assisting
Hamilton College
Cedar Falls, IA01-2003
Skills
- Phlebotomy techniques and venipuncture
- Electronic health records management
- Vital sign assessment
- Medical terminology
- Time management
- Compassionate care
- Professional bedside manner
- Electrocardiography (EKG)
- Wound care
- Specimen preparation and sample handling
- Ear irrigation
Timeline
Lab Manager
Skip Laboratories
01.2025 - 11.2025
Lab Manager
ARC point Labs
12.2022 - 08.2024
Medical Assistant
Pinnacle Family Medicine
06.2021 - 08.2022
Medical Assistant
University Of Iowa Hospital And Clinics- Outpatient
01.2007 - 06.2021
Medical Assistant
Town Square Dermatology
06.2005 - 05.2006
Associate of Applied Science - Medical Assisting
Hamilton College