Abby Snyder
Naples,FL
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
10
10
years of professional experience
Work History
Professional Cleaner
ModoClean
01.2022 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Organized and used industrial cleaning products following strict safety procedures.
Supervisor
Walgreens
10.2018 - 06.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
Server
United Hospital
06.2013 - 01.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
North Highschool
Oakdale, MN05.2011
Skills
- Sales and Upselling
- Communication and Interpersonal Skills
- Product Merchandising
- Customer Complaint Resolution
- Inventory Control
- Calm and Professional Under Pressure
- Customer Service and Assistance
- Refunds and Exchanges
- POS Systems and Ordering Platforms
Languages
Ethiopian
Native or Bilingual
English
Native or Bilingual
Timeline
Professional Cleaner
ModoClean
01.2022 - Current
Supervisor
Walgreens
10.2018 - 06.2020
Server
United Hospital
06.2013 - 01.2018
High School Diploma -
North Highschool