Abby Villagran
Rocklin,CA
Summary
Proven track record in enhancing patient care at Mesquite Medical Associates, demonstrating expertise in HIPAA compliance and compassionate patient interactions. Skilled in clinical documentation and direct patient care, consistently improving service quality.
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 4 years.
Overview
20
20
years of professional experience
Work History
Merchandising Specialist
SAS Retail
09.2021 - Current
- Implements planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
- Arranges merchandise in alignment with store planogram.
- Assembles quarter and full-size point of purchase promotional displays.
- Communicates merchandising needs to store manager.
Teacher's Assistant
Montessori School of Brentwood
03.2011 - 06.2017
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Maintained safety and security by overseeing students in recess environments.
Medical Assistant
Mesquite Medical Associates
07.2006 - 09.2008
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Organized patient charts, enhancing the flow of information among healthcare providers and contributing to better-informed treatment decisions.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
PACU-Unit Clerk, C.N.A.
Mesa View Regional Hospital
12.2004 - 07.2006
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
High School Diploma -
Liberty High School
Brentwood, CA06.2002
Skills
- HIPAA Compliance
- Patient Scheduling
- Medical terminology knowledge
- Insurance Verification
- Direct Patient Care
- Clinical Documentation
- Procedure Assistance
- Compassionate
- CPR
- Ability to type 70 wpm with 100% accuracy
Timeline
Merchandising Specialist
SAS Retail
09.2021 - Current
Teacher's Assistant
Montessori School of Brentwood
03.2011 - 06.2017
Medical Assistant
Mesquite Medical Associates
07.2006 - 09.2008
PACU-Unit Clerk, C.N.A.
Mesa View Regional Hospital
12.2004 - 07.2006
High School Diploma -
Liberty High School
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