Abby Vogel
Omaha,Nebraska
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Long John Silver's. Skilled in cash handling and problem-solving, adept at motivating teams and resolving complaints efficiently. Demonstrates a positive attitude and strong communication, ensuring safety and service excellence. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Long John Silver's
02.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
Education
High School Diploma -
Ralston High School
Omaha, NE05.2025
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Customer service focus
- Flexible Schedule
- Team motivation
- Strong verbal and written communication
- Safety processes and procedures
- Complaint resolution
Certification
Servsafe
Additional Information
I have excelent customer service skills. I strive to make sure my customers are satisfied with their orders. I am very open minded and am also open to trying new things.
Timeline
Shift Leader
Long John Silver's
02.2021 - Current
High School Diploma -
Ralston High School