Toast POS
Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Abby Walters
Cedar Park,Tx
Work Preference
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
21
21
years of professional experience
Work History
Supervisor
Golfinity
Austin, TX
09.2023 - Current
- Managed daily operations with a focus on maintaining quality standards and optimizing efficiency.
- Implemented strategies for effective inventory management, ensuring optimal stock levels and waste reduction.
- Oversaw daily operations, ensuring adherence to quality standards and operational efficiency.
- Trained and mentored team members, fostering a collaborative work environment.
- Coordinated scheduling and resource allocation to meet business demands effectively.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Event Coordinator
Golfinity
Austin, TX
09.2023 - Current
- Coordinated logistics for events, ensuring smooth execution and adherence to timelines.
- Collaborated with vendors to secure services, optimizing cost and quality of event offerings.
- Developed detailed event schedules, enhancing communication among team members.
- Established relationships with clients, tailoring events to meet specific needs and preferences effectively.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Brainstormed and implemented creative event concepts and themes.
- Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for various occasions.
- Coordinated large-scale corporate events, ensuring seamless execution and attendee satisfaction.
- Elevated client satisfaction, tailoring event themes and activities to match their vision and objectives.
- Facilitated memorable experiences, overseeing creative direction of event themes, decor, and entertainment options.
- Cultivated portfolio of successful events, from intimate workshops to expansive trade shows, each tailored to meet specific client needs.
- Developed detailed event reports, documenting all aspects of each event.
- Managed on-site operations, addressing challenges promptly to maintain event flow and guest satisfaction.
Bar Lead
Golfinity
Austin, TX
06.2022 - Current
- Oversaw bar operations, ensuring exceptional customer service and efficient workflow.
- Trained and mentored staff on bartending techniques and product knowledge.
- Developed seasonal drink menus to enhance guest experience and drive sales.
- Implemented inventory management processes to minimize waste and optimize stock levels.
- Monitored compliance with health and safety regulations, maintaining a clean bar environment.
- Streamlined ordering processes through effective communication with suppliers and vendors.
- Trained and mentored new bartenders, resulting in improved staff performance and overall team collaboration.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained smooth communication between bar staff and management, ensuring timely resolution of issues as they arose.
- Organized special events at the bar, driving increased traffic and revenue during off-peak hours.
- Fostered a positive work environment that encouraged teamwork among bar staff through consistent support and open communication.
- Offered product samples, answered questions and helped customers find items.
- Provided attentive service and proactively assessed guest needs.
- Arranged tables and chairs for special occasions and events.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Server
Foxhole Culinary Tavern
Austin, Tx
07.2014 - 03.2020
- Hired on before opening of restaurant
- Server/ Shift Leader
- Serviced many large events and banquets on site
Server, Bartender, Promo Team
Hooters
Austin, Tx
01.2005 - 01.2009
- Server
- Bartender (full bar)
- Promo team member: Organized, promoted and hosted events. Sold Merchandise. Traveled for offsite events to promote brand.
Server
Applebee’s
Temecula, CA
01.2012 - 01.2013
- Server/ Shift Leader
Education
High School Diploma -
Hutto High School
Hutto, Tx01-2005
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Temple Community College
Taylor, Tx01-2005
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Austin Community College
Cedar Park, Tx01-2005
Software
7Shifts
TripleSeat
EventPro360
HubSpot
Canva
Skills
- Great communication and ability to meet or exceed the needs of customers
- Problem solving skills if an issue arises
- Ability to grow a base of repeat and “regular” customers
- Being personable and remembering individual customer preferences
- “Team Work makes the Dream Work” attitude
- Ability to efficiently handle a variety of tasks and see them through
- Ability to organize tasks by matter of priority and timing
- Highly responsible with handling cash and credit card transactions
- Strong experience in Toast POS and other systems on the back end and ability to learn and adapt to new systems easily
- Event planning
- Project management
- Scheduling
- Decision-making
- Member & Guest relations
Timeline
Supervisor
Golfinity
09.2023 - Current
Event Coordinator
Golfinity
09.2023 - Current
Bar Lead
Golfinity
06.2022 - Current
Server
Foxhole Culinary Tavern
07.2014 - 03.2020
Server
Applebee’s
01.2012 - 01.2013
Server, Bartender, Promo Team
Hooters
01.2005 - 01.2009
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Temple Community College
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Austin Community College
High School Diploma -
Hutto High School