Summary
Overview
Work History
Education
Skills
Timeline
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Abbygail Horton

1308 Spring Lake Rd,KS

Summary

Dynamic and compassionate EMT-Basic with Halsted EMS, skilled in critical decision-making and patient assessments. Proven ability to remain calm under pressure while delivering exceptional emergency care. Adept at operating medical equipment and ensuring patient safety, contributing to effective healthcare outcomes in high-stress environments.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

EMT-Basic

Halsted EMS
04.2022 - 04.2025
  • Provided emergency medical care and support during patient transport to medical facilities.
  • Collaborated with healthcare teams to assess patient conditions and determine appropriate interventions.
  • Operated emergency medical equipment, ensuring functionality and compliance with safety protocols.
  • Documented patient assessments and treatments accurately in electronic health records for continuity of care.
  • Maintained cleanliness and organization of ambulance vehicles and medical supplies for operational readiness.
  • Responded efficiently to a variety of emergency situations, demonstrating adaptability under pressure.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Assisted with lifting and moving patients.
  • Responded to 911 calls for medical emergencies.

Pharmacy Technician

Walgreens
02.2018 - 03.2022
  • Managed prescription filling processes, ensuring accuracy in medication dispensing.
  • Assisted pharmacists in patient consultations to enhance customer service and support.
  • Operated pharmacy management software for prescription tracking and inventory control.
  • Trained new pharmacy technicians on operational protocols and safety standards.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Waitress

Steak N Shake
02.2017 - 03.2018
  • Provided exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order delivery.
  • Trained new staff on restaurant procedures and best practices.
  • Collaborated with kitchen staff to optimize food preparation and presentation.
  • Handled cash transactions accurately, maintaining financial integrity.
  • Resolved customer complaints swiftly to enhance satisfaction levels.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Cashier

Hyvee
01.2013 - 02.2017
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer through diligent counting and record-keeping.
  • Provided exceptional customer service, resolving inquiries and concerns promptly.
  • Assisted in training new cashiers on operational procedures and best practices.
  • Implemented strategies to enhance checkout speed and reduce wait times for customers.
  • Collaborated with management to improve store layout for better customer flow.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

Shawnee Mission North High School
Shawnee, KS
05-2013

Skills

  • Basic life support
  • Vital sign assessment
  • Critical decision-making skills
  • Patient assessments
  • Emergency patient triage
  • Safe driving
  • Condition assessment
  • Direct patient care
  • Problem-solving
  • Time management
  • Calm under pressure
  • Compassion and empathy

Timeline

EMT-Basic

Halsted EMS
04.2022 - 04.2025

Pharmacy Technician

Walgreens
02.2018 - 03.2022

Waitress

Steak N Shake
02.2017 - 03.2018

Cashier

Hyvee
01.2013 - 02.2017

High School Diploma -

Shawnee Mission North High School

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Abbygail Horton