Abbygail Sadiarin
Puerto Princesa City, Palawan,Philippines
Summary
With over 7 years of experience in the hospitality industry, including five years aboard luxury cruise lines, I bring a proven track record of delivering outstanding guest service. Recognized for my exceptional communication and problem-solving skills, I create warm, welcoming environments that leave lasting impressions. Passionate about guest satisfaction and dedicated to continuous improvement, I consistently go above and beyond to exceed expectations and elevate every guest experience.
Overview
8
8
years of professional experience
Work History
Guest Services Officer
The Ritz-Carlton Yacht Collection
03.2025 - Current
Guest Services Officer
The Ritz Carlton Yacht Collection
07.2024 - 01.2025
Guest Services Officer
The Ritz Carlton Yacht Collection
01.2024 - 05.2024
Guest Services Officer
The Ritz Carlton Yacht Collection
06.2023 - 11.2023
Guest Relations Officer
Celebrity Cruises
05.2022 - 10.2022
Guest Relations Officer
Celebrity Cruises
05.2021 - 02.2022
Technical Support Agent
Sitel Palawan
08.2020 - 03.2021
Jr. Guest Relations Officer
San Pedro Central School
01.2020 - 05.2020
Front Office Associate
Citystate Asturias Hotel
01.2020 - 05.2020
Front Desk Officer
Celebrity Cruises
05.2017 - 08.2018
Education
Bachelor of Science - Tourism Management
Palawan State University
Puerto Princesa City, Palawan01.2017
High School Diploma -
International Christian School
01.2012
Elementary -
San Pedro Central School
01.2008
Skills
- Communication skills
- Problem-solving skills
- Strong interpersonal skills
- Continuous improvement
- Teamwork
- Organizational skills
- Excellent communication
- Telephone etiquette
- Attention to detail
- Concierge & Shore Excursion Support
- Cash handling
- Customer service
- Time management
- Computer literacy
References
- Rebecca Lydia Louise Shellan
- Head of Guest Experience, The Ned & Ned's Club
+44 7368 211013, bshellan@googlemail.com
- Nicolas Francisco Hayashi
- Associate Hotel Director, Celebrity Cruises
- +55 11995063622, nicolas.f.hayashi@gmail.com
- Bianca Matta
- Guest Services Manager, The Ritz-Carlton Yacht Collection
- +39 3337058776, biancamatta3@icloud.com
Languages
- English
Timeline
Guest Services Officer
The Ritz-Carlton Yacht Collection
03.2025 - Current
Guest Services Officer
The Ritz Carlton Yacht Collection
07.2024 - 01.2025
Guest Services Officer
The Ritz Carlton Yacht Collection
01.2024 - 05.2024
Guest Services Officer
The Ritz Carlton Yacht Collection
06.2023 - 11.2023
Guest Relations Officer
Celebrity Cruises
05.2022 - 10.2022
Guest Relations Officer
Celebrity Cruises
05.2021 - 02.2022
Technical Support Agent
Sitel Palawan
08.2020 - 03.2021
Jr. Guest Relations Officer
San Pedro Central School
01.2020 - 05.2020
Front Office Associate
Citystate Asturias Hotel
01.2020 - 05.2020
Front Desk Officer
Celebrity Cruises
05.2017 - 08.2018
Bachelor of Science - Tourism Management
Palawan State University
High School Diploma -
International Christian School
Elementary -
San Pedro Central School
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