Abbygail Surrell
Moosup,CT
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels. Looking to expand in the customer service field.
Overview
6
6
years of professional experience
Work History
Server
Piza King
Dayville, CT
01.2024 - Current
- Maintained records of transactions made during shift as required by law or company policy.
- Followed health safety guidelines when preparing and serving food products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
Server
Surrell Pizza
Jewett City, CT
01.2019 - 12.2023
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
High School Diploma -
Killingly High School
Dayville, CT06-2020
Skills
- Food services management
- Staff Management
- Sales operations
- Conflict Resolution
- Health and safety standards
- Hospitality
- Customer Service
- Quality Assurance
- Waste Reduction
- Operational Efficiency
- Guest Relations
- Problem Resolution
Languages
English
Professional
References
References available upon request.
Timeline
Server
Piza King
01.2024 - Current
Server
Surrell Pizza
01.2019 - 12.2023
High School Diploma -
Killingly High School
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