Abdalla El-Amin
Richmond,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
Work History
Warehouse Associate/ Ambassador
Amazon
Houston, TX
08.2021 - Current
- Amazon as an Ambassador at DHO3
- Consisted of assisting the Operations Managers and Process Assistants in making sure coworkers and peers are completing tasks
- As well as consulting employees that may have any barriers that might affect their work and asking what we as a team can do to help them overcome these obstacles
- Unloaded pallets and deliveries and organized products in warehouse
- Operated forklift and other warehouse equipment to safely move and store goods
COVID-19 Screener
Memorial Hermann/ Reef
Houston, AL
04.2021 - 08.2021
- Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation
- Maintained safe and sanitary environments by conducting regular disinfecting and cleaning measures
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear
- Supported patients and family members, actively listening to concerns and offering compassionate care.
Dishwasher
P.F. Chang’s
Houston, TX
09.2020 - 03.2021
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or cookware items used often by kitchen staff.
- Scraped, washed and efficiently restacked hundreds of dishware, utensils, and glassware to keep kitchen ready for customer demands daily.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Cashier
Whataburger
Houston, TX
08.2018 - 09.2020
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Welcomed customers and built relationships to encourage repeat business and helped determine their needs
- Learned duties for various positions and provided backup at key times
- Performed cash and card transactions to complete customer purchases
Education
Diploma -
Alief Taylor High School
Houston, TX2020
Skills
- Hardworking, highly motivated, and optimistic with years of customer service experience
- Team Leadership
- Complex Problem-Solving
- Money Handling
- Cooperative Attitude
- Time Management Skills
- Quality Control
- Wrapping and Boxing
- Forklift Operation
Timeline
Warehouse Associate/ Ambassador
Amazon
08.2021 - Current
COVID-19 Screener
Memorial Hermann/ Reef
04.2021 - 08.2021
Dishwasher
P.F. Chang’s
09.2020 - 03.2021
Cashier
Whataburger
08.2018 - 09.2020
Diploma -
Alief Taylor High School