Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Abdallah Abou Samra

Eastvale

Summary

Motivated Criminal Justice graduate with a solid track record in leadership and operations management. Demonstrated success in enhancing team performance and customer satisfaction within hospitality and automotive sectors. Eager to leverage skills in advocacy, public service, and legal education.

Overview

8
8
years of professional experience

Work History

CEO

Samra Auto Group
12.2022 - Current
  • Oversaw business operations, customer relations, team management, and strategic decision-making to align with organizational goals.
  • Managed daily operations, upholding high standards of professionalism and customer satisfaction to enhance client experiences.
  • Led strategic initiatives for organizational growth and market expansion.
  • Oversaw daily operations ensuring efficiency and alignment with company goals.
  • Developed partnerships with key stakeholders to enhance business opportunities.

Manager

Kaza Maza Mediterranean Grill
05.2018 - 12.2024
  • Coordinated staff scheduling and customer service to ensure smooth restaurant operations.
  • Honed leadership, multitasking, and conflict-resolution skills in high-pressure situations.
  • Led daily operations to ensure smooth service in fast-paced Mediterranean restaurant.
  • Managed staff schedules and trained new employees on service standards.
  • Oversaw inventory management and ensured product availability and quality.

Shift Leader

Pita Street
04.2020 - 01.2022
  • Led team members during daily operations to ensure consistent delivery of quality customer service.
  • Supervised daily operations and ensured compliance with health and safety standards.
  • Trained new staff on food preparation and customer service techniques.
  • Coordinated shift schedules to optimize team performance and coverage.

Shift Leader

Poke Delight
04.2020 - 01.2022
  • Supervised staff operations and maintained smooth workflow in a high-volume environment.
  • Supervised daily operations and ensured team adherence to service standards.
  • Trained and mentored staff on food preparation and customer service techniques.
  • Managed inventory levels and coordinated supply orders for timely restocking.

Education

Bachelor of Arts - Criminal Justice

California State University, San Bernardino
San Bernardino, CA
01-2025

Associate of Science and Arts -

Norco College
01-2022

Skills

  • Leadership
  • Communication
  • Team Management
  • Customer Service
  • Problem Solving
  • Operations Management
  • Organizational Skills
  • Time Management
  • Bilingual: English & Arabic

Awards

  • Dean’s List, 08/15/22
  • Dean’s List, 07/18/23

Timeline

CEO

Samra Auto Group
12.2022 - Current

Shift Leader

Pita Street
04.2020 - 01.2022

Shift Leader

Poke Delight
04.2020 - 01.2022

Manager

Kaza Maza Mediterranean Grill
05.2018 - 12.2024

Bachelor of Arts - Criminal Justice

California State University, San Bernardino

Associate of Science and Arts -

Norco College
Abdallah Abou Samra