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Driven Assistant Customer Service Manager at Harris Teeter, I excelled in enhancing customer satisfaction and team productivity through expert training and mentoring. Skilled in conflict resolution and schedule management, I significantly improved service standards and team cohesion, demonstrating a commitment to excellence and leadership in customer engagement.

Versatile Customer Support Manager highly effective at conflict resolution and persuasive communication. Knowledgeable about quality assurance and training to support and set up teams for success. Hardworking and reliable with excellent attention to detail to manage processes and timelines to accomplish tasks.

Dynamic Assistant Customer Service Manager at Good Lion #2811, recognized for enhancing customer satisfaction through effective conflict resolution and team development. Spearheaded initiatives that improved first-call resolution rates, fostering a collaborative environment. Proficient in training and mentoring staff, ensuring adherence to high service standards while streamlining operations for efficiency.

At Publix, I spearheaded customer service excellence, mentoring a team towards enhancing satisfaction and reducing turnover by fostering a positive work environment. My expertise in conflict resolution and software proficiency streamlined operations, achieving significant improvements in productivity and customer loyalty. I got promoted to office staff at 16 which isn’t heard of and I got full time as soon as I turned 18, I left Florida and moved to South Carolina and within two weeks I was promoted to Customer Service Team Leader at the age of 20 and then at the age of 22 I was promoted to Assistant Customer Service Manager!

Dynamic leader with a proven track record at Publix Supermarkets, Inc, excelling in customer engagement and conflict resolution. Skilled in training and mentoring, enhanced customer satisfaction, and streamlined operations for increased efficiency. Achieved significant improvements in team productivity and customer service standards, demonstrating exceptional sales proficiency and team development capabilities.
Experienced with team leadership, conflict resolution, and process improvement. Utilizes these skills to enhance customer satisfaction and operational efficiency. Track record of fostering collaborative environments and addressing customer concerns effectively.

Abdelkrim BELKADDAR

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Assistant Customer Service Manager

Associate

General Manager

Telesales Representative

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Bachelor of Arts - Applied Economics

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Assistant Customer Service Manager

Associate

General Manager

Telesales Representative

Bachelor of Arts - Applied Economics

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