Abdellah Liaichi
Boston,MA
Summary
Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity.
Overview
4
4
years of professional experience
Work History
Greeter
Towne Park
09.2023 - Current
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Costumer service and phone answer
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
Crew Member
Dunkin' Donuts
09.2023 - 01.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Hospitality Worker
Hassan 2 Hospital
01.2022 - 04.2023
- comminucation with patients
- Costumer services
- Phone answer coordinator
Store Associate
Marjane
09.2020 - 12.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Education
LS -
Mohamed 5 High School
07.2020
Skills
- Food safety knowledge
- Cleaning and sanitizing
- Supply Restocking
- Costumer service
- Wheelchair patients
Timeline
Greeter
Towne Park
09.2023 - Current
Crew Member
Dunkin' Donuts
09.2023 - 01.2024
Hospitality Worker
Hassan 2 Hospital
01.2022 - 04.2023
Store Associate
Marjane
09.2020 - 12.2021
LS -
Mohamed 5 High School