I am looking to further advance my career into a team lead spot and beyond, all while learning useful skills to work towards these goals.
Overview
8
8
years of professional experience
Work History
Production Technician Three
Caterpillar
10.2021 - Current
Certified on 63 stations across the C15 and C9 line.
Trained new team members as a power trainer on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
Participated in root cause analysis investigations for recurring issues, identifying solutions to prevent recurrence.
Underwent CAT six sigma greenbelt training to further assist in the RIW process and standardize the quality of the stations and the workflow processes.
Operated as a back-up team lead for over six months, using the radio to call parts in and call support teams.
Collaborated closely with cross-functional teams for seamless coordination of production activities and timely delivery of finished goods.
Executed continuous improvement initiatives to streamline production processes.
Assistant Manager
Stefano's Brooklyn Pizza
02.2016 - 07.2019
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Improved customer satisfaction by addressing and resolving complaints promptly.