Abdelmalek Gueloud
Madison,Wisconsin
Summary
Proven track record in enhancing customer satisfaction and maintaining safe driving records, as demonstrated during my tenure with Amazon Prime Products. Skilled in navigation and customer service, I excel in fast-paced environments, ensuring timely deliveries and addressing passenger needs with patience and understanding.
Overview
5
5
years of professional experience
Work History
Uber Driver
Uber
01.2021 - Current
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
Care Service Employee
Driver
09.2023 - 01.2024
- Improved patient satisfaction by providing compassionate care and addressing individual needs.
Driver, Warehouse Orders
Amazon Prime Products
03.2023 - 07.2023
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
Doordash
Delivery Drivers
01.2019 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Master of Engineering - Statistics
Hight National School of Statistics
Algeria06.2013
High School Diploma -
Draa Med Saleh
Algeria07.2008
Skills
- Schedule Management
- Excellent navigation
- Customer Service
- Patience and understanding
- Passenger transportation
- Local knowledge
Languages
Arabic
Full Professional
French
Professional Working
English
Professional Working
Timeline
Care Service Employee
Driver
09.2023 - 01.2024
Driver, Warehouse Orders
Amazon Prime Products
03.2023 - 07.2023
Uber Driver
Uber
01.2021 - Current
Doordash
Delivery Drivers
01.2019 - 05.2023
Master of Engineering - Statistics
Hight National School of Statistics
High School Diploma -
Draa Med Saleh