Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ABDELRAHIM ELKHALIFA

Euless,TX

Summary

Proven Office Assistant with a track record of resolving high-stress situations at Kasala Truck Service, showcasing exceptional time management and administrative support skills. A dedicated team player who excels in data entry and efficiently handles escalated customer service calls, achieving satisfactory resolutions and enhancing company reputation.

Overview

8
8
years of professional experience

Work History

Office Assistant

Kasala Truck Service
01.2021 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Customer Service Representative

AutoZone
03.2017 - 02.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

GED - General Studies

Kassala Higher Secondary School
Assaria, KS

Skills

  • Positive attitude
  • Data entry
  • Time management
  • File organization
  • Dedicated team player
  • Administrative support

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

Office Assistant

Kasala Truck Service
01.2021 - Current

Customer Service Representative

AutoZone
03.2017 - 02.2020

GED - General Studies

Kassala Higher Secondary School

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ABDELRAHIM ELKHALIFA