Abdi Ismail
Saint Paul,MN
Summary
Highly motivated attention orientated, caregiver and Healthcare center supervisor and with two years’ experience. Handling difficult situation with ease, ensuring high level of care for a wide variety of clients. Well-developed ability to work and perform well in a team. Reliable team player with proactive and the important ability to function well in fast-paced environments.
Overview
4
4
years of professional experience
Work History
ASSISTANT Manager
PRECIOUS HEALTHCARE SERVICES
Saint Paul, MN
11.2022 - Current
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes
- Developed organization structure to outline and direct rules, roles, and responsibilities
- Created a caring, compassionate atmosphere that respected residents’ stage in life
- Aid in creating instrumental materials aimed at client progress and learning
- Resolved customer complaints and adjusted policies to meet changing needs
- Established and enforced clear goals to keep employees working collaboratively.
PERSONAL CARE ASSISTANCE
MAS HOMES HEALTHCARE
Minneapolis, MN
08.2022 - Current
- Perform routine cleaning of the Facility and living spaces
- Help patients with physical activities and assist with medication
- Provide first aid as needed for minor injure and prepare and deliver meals
- Schedule Client appointments and transport clients for errands and doctor’s visits
- Developed personalized games and activities to engage clients
- Kept homes neat and clean and free of safety hazard.
EIDBI PROVIDER
Senzilla Health Services LLC
Saint Paul, MN
01.2020 - 05.2023
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Facilitated training for staff through daily coaching and regular performance appraisals
- Mentored team members to enhance professional development and accountability in the workplace
- 1 and 1 provider for minors/ youths with autism disorder and other related conditions
- Created and fostered a diverse welcoming environment for employees and clients
- Coached team members and delivered constructive feedback it promotes better productively and builds confidence.
LAB TECHNICIAN
Abbott
Plymouth, MN
07.2021 - 05.2022
- Design and execute laboratory testing according to standard procedures, make observation n and interpret finding
- Calibrated and supported instruments to keep equipment fully operational
- Analyzed experiment and test result to confirm adherence to standards and specifications
- Measured and analyzed sample PH levels, moistures saturation and electrical conductivity using pH meters, EC meter and equipment
- Spread headed routine maintenance of laboratory instrument, driving accurate results.
Education
Bachelor of Science - Biomedical Sciences
Saint Cloud State University
12.2021
Associate of Science - Associate of Science
St. Paul College Community
05.2016
Skills
- Scheduling and coordination
- Knowledge of State Regulations for Assisted Living homes
- Work Planning and Prioritization
- Teamwork and collaboration
- Technical instrument
- Verbal and Written Communication
- Employee Coaching and Motivation
- Patient evaluation/intervention
- Knowledge of Microsoft Office programs (Word, Excel, PowerPoint)
- Comfortable working in both Microsoft Windows 10 and Mac OS X
- Excellent communication skills with a focus on team building and customer relations
- Outstanding organizational, multitasking, and problem-solving abilities
Languages
- Swahili, Native or Bilingual
- Somalia, Native or Bilingual
- English, Native or Bilingual
Timeline
ASSISTANT Manager
PRECIOUS HEALTHCARE SERVICES
11.2022 - Current
PERSONAL CARE ASSISTANCE
MAS HOMES HEALTHCARE
08.2022 - Current
LAB TECHNICIAN
Abbott
07.2021 - 05.2022
EIDBI PROVIDER
Senzilla Health Services LLC
01.2020 - 05.2023
Bachelor of Science - Biomedical Sciences
Saint Cloud State University
Associate of Science - Associate of Science
St. Paul College Community
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