Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abdiaisis Ahmed

Antioch,TN

Summary

Results-driven Computer Tech 3 at FedEx Supply Chain, adept at diagnosing and repairing hardware issues to enhance system performance. Demonstrated a detail-oriented approach in installing software and collaborating with teams, achieving faster resolution times for complex technical challenges. Proficient in IT technical support and hardware troubleshooting, ensuring optimal functionality for corporate staff.

Overview

1
1
year of professional experience

Work History

Computer Tech 3

FedEx Supply Chain
12.2023 - 11.2024
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
  • Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Collaborated with team members to troubleshoot complex technical issues, resulting in faster resolution times.

Education

Liberal Arts And Natural Sciences

Los Angeles Trade Technical College
Los Angeles, CA
06-2020

Skills

  • Detail-oriented approach
  • Installation of hardware and software
  • Hardware and software troubleshooting
  • IT technical support
  • effective communication

Timeline

Computer Tech 3

FedEx Supply Chain
12.2023 - 11.2024

Liberal Arts And Natural Sciences

Los Angeles Trade Technical College

Similar Profiles

CREATE PROFILE
Abdiaisis Ahmed