Abdikafi Hussein
Florence,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Service Technician
AT&T
Florence, KY
04.2021 - 06.2022
- Implemented the installation of new systems in strict adherence to manufacturer specifications, ensuring optimal functionality and performance. -
- Maintained meticulous records of service calls, repairs, and parts utilized, contributing to streamlined documentation and effective tracking of system maintenance activities. -
- Demonstrated proficiency in resolving software-related issues through meticulous troubleshooting of programs and applications, fostering enhanced system reliability and user experience.
Sales Representative
motown management
Florence, KY
09.2020 - 03.2021
- Cultivated and nurtured relationships with existing clients, consistently surpassing expectations to ensure high levels of customer satisfaction.
- Conducted comprehensive market research, identifying potential customers and discerning their specific needs, leading to targeted and effective outreach strategies.
- Analyzed valuable customer feedback, leveraging insights to implement improvements in products and services, thereby enhancing overall customer experience. - Successfully executed regular follow-ups with prospects, employing strategic communication to facilitate timely deal closures and maintain a robust sales pipeline.
Education
High School Diploma -
Boone County High School
Florence, KY05-2020
Skills
- Maintenance and Repairs
- Hardware and Software Repair
- Component Installation
- Data Backup
Timeline
Service Technician
AT&T
04.2021 - 06.2022
Sales Representative
motown management
09.2020 - 03.2021
High School Diploma -
Boone County High School