ABDIMAJID AREB

• Install, service, and maintain structured copper/fiber cabling and low-voltage systems in enterprise data centers, supporting 24/7 operations.
• Perform rack-and-stack of servers and network devices, ensuring proper power, cooling alignment, and precise cable management.
• Clean, test, and troubleshoot fiber/copper links using industry tools, maintaining high reliability and supporting infrastructure project work.
• Configure and swap live networking equipment with zero downtime, using Linux command-line tools for basic system and network diagnostics.
• Assist in monitoring and understanding data center cooling and electrical systems to maintain stable operating environments.
• Follow all MOP/CMOP, safety, and biometric-access procedures while documenting work through ticketing systems and work orders.
• Followed strict SLAs within the ticketing system, ensuring timely updates, accurate documentation, and consistent workflow compliance.

Enterprise Hardware Deployment: Executed rack and stack operations for advanced equipment including GB200 units and service racks, supporting high-performance computing infrastructure

Network Infrastructure: Performed comprehensive network installation and configuration for routers, switches, and firewalls, ensuring seamless connectivity and security

Patch Management: Conducted ToR patching and patch panel operations, maintaining organized cable infrastructure and optimal signal integrity

Performance Optimization: Implemented network performance monitoring and optimization strategies, troubleshooting complex LAN, WAN, and VPN issues for enterprise clients

Wireless Solutions: Designed and maintained wireless network infrastructure, ensuring comprehensive coverage and optimal performance across facilities

Security Implementation: Configured firewall systems and VPN setups, maintaining network security standards and compliance requirements

AWS Cloud Implementation: Installed and configured AWS services for multiple enterprise clients across healthcare, finance, and technology sectors, ensuring seamless cloud integration

Technical Problem Resolution: Troubleshot and resolved complex technical issues related to AWS systems and services, maintaining 95%+ client satisfaction through rapid resolution protocols

Fiber Optic Mastery: Performed precision fiber optic installations and terminations, conducting comprehensive testing and quality control inspections with 100% pass rate

Network Equipment Configuration: Installed and configured enterprise network equipment including routers and switches, supporting hybrid cloud-to-premises connectivity

Quality Assurance: Utilized advanced testing equipment to ensure proper function of copper and fiber optic installations, maintaining rigorous quality standards

Technical Support Excellence: Diagnosed and troubleshot complex technical issues across diverse IT infrastructure, ensuring minimal downtime and optimal system performance

System Maintenance: Performed critical maintenance tasks including software updates, system backups, and security checks, maintaining system availability

Equipment Management: Ensured smooth operation of various IT equipment including desktops, laptops, printers, and servers, supporting 200+ end users

Documentation & Collaboration: Documented technical issues and resolutions meticulously, collaborating with technical staff to resolve complex multi-system issues