Abdishakur Weriga
Richmond
Summary
I am a current university student with several years of professional experience in customer service, operations, and team leadership. I previously managed a team of 10 employees and currently work in a fast-paced healthcare environment, where I regularly communicate with patients and medical staff. These experiences have helped me develop strong leadership, organization, and communication skills.
Overview
8
8
years of professional experience
Work History
Patient Transporter
Houston Methodist
Houston, TX
04.2024 - Current
- Safely transported 30+ patients per shift across multiple hospital departments while maintaining strict safety and infection-control standards
- Communicated daily with nurses, physicians, and hospital staff to coordinate efficient patient movement
- Provided professional and compassionate support to patients and families in high-pressure situations
- Responded quickly to urgent transport requests while maintaining accuracy and professionalism
- Maintained efficiency and reliability in a fast-paced hospital environment
Manager
AJ Transportation
Houston, TX
04.2021 - 02.2024
- Managed and supervised a team of 10 employees, ensuring efficient daily transportation operations
- Improved route efficiency using GPS tracking and real-time scheduling adjustments
- Led team meetings to improve communication, productivity, and workplace coordination
- Managed broker relationships and negotiated service agreements to support business operations
- Resolved customer issues quickly while maintaining strong client relationships
Customer Service
HEB Grocery Store
Richmond, TX
02.2019 - 03.2021
- Delivered high-quality customer service in a fast-paced retail environment
- Handled cash transactions accurately while maintaining strong attention to detail
- Assisted customers with questions, concerns, and product inquiries professionally
- Managed multiple responsibilities efficiently during high-traffic hours
- Contributed to a positive and welcoming shopping experience for customers
Sales Associate
Ace Postal
Richmond, TX
11.2017 - 02.2019
- Assisted customers with postal services while maintaining a high level of professionalism
- Processed daily cash transactions accurately and efficiently in a busy retail environment
- Resolved customer concerns quickly to maintain customer satisfaction
- Worked collaboratively with team members to improve daily workflow
- Maintained organization and efficiency while handling multiple customer requests
Education
Human Resources Development
University of Houston
Houston, TX05-2027
Skills
Leadership
Communication
Teamwork
Customer Service
Problem Solving
Scheduling
Time Management
Organization
Professionalism
Timeline
Patient Transporter
Houston Methodist
04.2024 - Current
Manager
AJ Transportation
04.2021 - 02.2024
Customer Service
HEB Grocery Store
02.2019 - 03.2021
Sales Associate
Ace Postal
11.2017 - 02.2019
Human Resources Development
University of Houston