Abdiwali Dahir
South Sioux City,NE
Summary
Dynamic Store Manager with proven expertise at Mandela Group of Companies, excelling in customer service and team leadership. Successfully enhanced customer relations and streamlined store operations, resulting in improved inventory control and employee performance. Adept at problem-solving and mentoring staff in a fast-paced environment, fostering a culture of excellence and efficiency.
Overview
5
5
years of professional experience
Work History
Store Manager
Mandela Group of Companies
03.2019 - 02.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Bachelor Of Business Administration - Banking And Finance
Kampala University
Kampala Uganda 05.2024
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Team leadership
- Customer service management
- Store operations
- Training and mentoring
Languages
English
Full Professional
Swahili
Full Professional
Somali
Native or Bilingual
Spanish
Elementary
Timeline
Store Manager
Mandela Group of Companies
03.2019 - 02.2024
Bachelor Of Business Administration - Banking And Finance
Kampala University
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