Abdoul Aziz Diop
Cincinnati,Mauritanie
Summary
Experienced with project coordination, technical troubleshooting, and resource management. Utilizes strong organizational skills to ensure seamless project execution. Knowledge of industry-standard tools and methodologies to drive continuous improvement.
Technical professional with robust background in managing and coordinating complex projects. Proven track record of ensuring timely project completion and optimizing resource allocation. Reliable team collaborator with strong focus on achieving tangible results and adapting to evolving project requirements.
Diligent Desired Position with solid background in coordinating technical projects and enhancing team efficiency. Successfully streamlined workflows and facilitated critical project milestones. Demonstrated expertise in problem-solving and effective communication.
Professional technical specialist prepared for role, bringing robust experience in coordinating and managing technical projects. Skilled in project management, troubleshooting, and cross-functional teamwork, ensuring seamless operations and timely results. Known for fostering collaborative environments and adapting to dynamic needs. Expertise in system integration, technical documentation, and process optimization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Coordinator
Local Development Program
Nouakchott
01.2019 - 01.2022
- Coordinated cross-functional teams to ensure timely project delivery and compliance with technical specifications.
- Implemented process improvements that enhanced operational efficiency and reduced project turnaround time.
- Developed and maintained project documentation, ensuring accuracy and accessibility for all stakeholders.
- Facilitated training sessions for new team members, fostering skill development and knowledge sharing within the team.
- Conducted regular audits of project workflows, identifying areas for improvement and implementing corrective actions.
- Managed vendor relationships to streamline procurement processes and optimize resource allocation for projects.
Technique De La Division Du Chef
Municipality of El-Mina in Nouakchott
01.2016 - 01.2018
- Developed and executed diverse culinary menus catering to community events in El-Mina.
- Trained and mentored junior kitchen staff, enhancing team efficiency and skill levels.
- Ensured compliance with food safety regulations, maintaining high standards of hygiene and sanitation.
- Collaborated with local suppliers to source fresh and quality ingredients for meal preparation.
- Designed innovative dishes that reflect regional cuisine, attracting positive community feedback.
- Organized kitchen workflows to enhance productivity during peak service hours.
- Implemented cost-control measures, optimizing ingredient usage while minimizing waste.
Technique De L'agent
Mauritanian Electricity Company (SOMELEC)
01.2012 - 01.2015
- Led cross-functional teams to enhance operational efficiency in electricity distribution processes.
- Developed and implemented training programs for new agents, improving onboarding effectiveness.
- Streamlined customer service protocols, resulting in faster response times and increased client satisfaction.
- Analyzed energy consumption data to identify trends and optimize resource allocation strategies.
- Coordinated with engineering teams to ensure timely maintenance of electrical infrastructure.
- Mentored junior agents on best practices for customer engagement and problem resolution techniques.
- Executed compliance audits to uphold regulatory standards and improve safety measures within operations.
- Collaborated with management to drive strategic initiatives aimed at reducing operational costs and enhancing service delivery.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Education
High School Diploma -
Technical High School of Nouakchott
01.2011
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Collège de Garçons de Nouakchott
01.2008
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École Primaire de Nouakchott
01.2003
Skills
- Disaster recovery
- Network management
- Customer support
- Application support
- Incident management
- Hardware maintenance
- Server management
- Mobile device management
- Software development
- System administration
- ITIL processes
- Virtualization technologies
- Software testing
- Deliverable tracking
- Information architecture
- Teamwork and collaboration
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
Certification
- 2008 - Brevet d’Études du Premier Cycle Collège (BEPC)
- 2011 - Brevet Technique en Électricité
- 2015 - Attestation de Travail Commune d’El-Mina
Langues Parlées et écrites
Français couramment
Langues nationales : Wolof et Pulaar
Centres d’intérêts et loisirs
Sport : Basketball – Marche – Randonnées et excursions, Randonnées et excursions
Disclaimer
Informations certifiées sincères et vérifiables Élancourt, le 2025-11-20 DIOP Abdoul-Aziz
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Technical Coordinator
Local Development Program
01.2019 - 01.2022
Technique De La Division Du Chef
Municipality of El-Mina in Nouakchott
01.2016 - 01.2018
Technique De L'agent
Mauritanian Electricity Company (SOMELEC)
01.2012 - 01.2015
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Collège de Garçons de Nouakchott
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École Primaire de Nouakchott
High School Diploma -
Technical High School of Nouakchott