Joseph Hudock
Hengst of North America
Elgin,SC
22
Years of experience
Dynamic Technical Coordinator at Hengst of North America with proven expertise in cross-functional coordination and problem-solving. Enhanced operational efficiency through strategic process improvements and effective training. Skilled customer support, consistently delivering results that exceed expectations while fostering strong team collaboration.
Work History
Technical Coordinator
8 Years 11 Months- Coordinated technical support for product development and implementation processes.
- Assisted cross-functional teams in troubleshooting and resolving technical issues.
- Managed documentation of technical specifications and project updates effectively.
- Collaborated with engineering to streamline processes and enhance product quality.
- Facilitated training sessions for staff on new systems and technologies.
- Developed improvement plans that increased operational efficiency within team workflows.
- Handled escalated calls for technical support to back up team members.
- Maintained detailed documentation on all technical procedures, providing a valuable resource for team members seeking guidance or clarification on specific tasks or processes.
- Set schedules for preventive maintenance and on-site repairs.
- Established troubleshooting strategies to help team members deal swiftly with common problems.
- Established strong relationships with vendors and suppliers.
Production Supervisor
5 Years 6 Months- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
- Inspected finished goods for quality assurance before packaging.
- Collaborated with team members to streamline production processes.
- Maintained clean and organized work area to enhance productivity.
Production Worker
8 Years 6 Months- Operated production machinery to manufacture high-quality filtration products.
- Conducted quality inspections to ensure compliance with industry standards.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Trained new employees on safety protocols and operational procedures.
Education
High School Diploma
Skills
Disaster recovery
Customer support
Application support
Incident management
Hardware maintenance
Cross-functional coordination
Teamwork and collaboration
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent communication
Verbal and written communication
Timeline
Technical Coordinator
Hengst of North America
07.2017 - 06.2026Read More
Production Supervisor
Swift Filters
01.2012 - 07.2017Read More
Production Worker
Swift Filters
01.2004 - 07.2012Read More
Brunswick High School
High School Diploma
Read More