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Abdourahmane Bah
Queens,New York
Work Preference
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
1
1
Certification
13
13
years of professional experience
Work History
SANITATION/DISHROOM MANAGER
DO&CO Catering Inc.
01.2025 - Current
- Mentored and trained new employees on company policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees
OPERATIONS & LOGISTICS MANAGER
New York Health and Hospitals
10.2022 - 02.2025
- Hired and managed a team of logistics staff, providing coaching and mentoring to ensure that customer service goals were met
- Assisted in resolving disputes between customers, vendors, or other parties involved in the logistics process
- Developed relationships with carriers to negotiate competitive rates and service levels
- Coordinated with suppliers, vendors, and customers to ensure timely delivery of products
WAREHOUSE MANAGER
UPS
01.2018 - 09.2022
- Managed and directed daily activities of production and operations
- Directed daily activities and workload for warehouse team to achieve output goal requirements
- Reviewed and analyzed inventory reports to identify areas of improvement in the warehouse
- Oversaw warehouse job functions to meet on-time delivery needs
SALES MANAGER
Jimmy Jazz
02.2014 - 03.2020
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance
- Established relationships with key customers, providing personalized service and support
- Held daily check-ins with team members to set objectives and monitor progress
- Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently
RESTAURANT FLOOR SUPERVISOR
Agata & Valentina Restaurant
07.2013 - 01.2016
- Coordinated daily operations of the restaurant floor, including seating arrangements, table maintenance, and order taking
- Identified areas for improvement within operational processes, leading successful implementation of changes
- Collaborated with other departments such as catering or banquet services when necessary
- Created weekly schedules for all staff members that maximized efficiency while minimizing labor costs
Education
ASSOCIATE DEGREE - BUSINESS MANAGEMENT
Long Island Business Institute
Manhattan, NY07.2021
Skills
- Supply Chain Management
- Team Leadership
- Procurement
- Inventory Control
- Project Management
- Strategic Planning
- Cross-Cultural Communication
Accomplishments
- Collaborated with team of 30 in the development of Toy drivers for children
Certification
- Driver's License
- Inpatient Behavioral Health Provider
- Conflicts Of Interest Board Training
Languages
Spanish
Limited Working
French
Full Professional
English
Native or Bilingual
Timeline
SANITATION/DISHROOM MANAGER
DO&CO Catering Inc.
01.2025 - Current
OPERATIONS & LOGISTICS MANAGER
New York Health and Hospitals
10.2022 - 02.2025
WAREHOUSE MANAGER
UPS
01.2018 - 09.2022
SALES MANAGER
Jimmy Jazz
02.2014 - 03.2020
RESTAURANT FLOOR SUPERVISOR
Agata & Valentina Restaurant
07.2013 - 01.2016
ASSOCIATE DEGREE - BUSINESS MANAGEMENT
Long Island Business Institute