Kelvin Mutisya
Brookings,SD
Summary
Operations specialist with expertise in meat and dairy processing, as well as high-volume food manufacturing. Demonstrated success in supporting production supervisors to meet throughput targets while ensuring compliance with safety standards (OSHA, HACCP, GMP). Proficient in lean manufacturing principles, KPI tracking, and team coordination in dynamic processing environments. Currently pursuing an M.S. in Operations Management to enhance operational effectiveness.
Overview
8
8
years of professional experience
Work History
Facility Associate – Operations & Sanitation Suppo
South Dakota State University
Brookings, SD
03.2026 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Collaborated with diverse coworkers to accomplish goals and resolve issues related to products and services.
- Introduced approaches and resolutions that improved team performance and achievements.
- Contributed ideas and solutions that enhanced team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Student Worker – High-Volume Food Operations
Sodexo – Chick-fil-A
Brookings, Oregon
10.2025 - 02.2026
- Provided friendly, efficient service to customers, enhancing overall dining experience.
- Collaborated with team members to streamline operations during peak hours, improving service flow.
- Managed inventory by restocking supplies and monitoring freshness of ingredients.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Operated kitchen equipment safely while adhering to health regulations.
- Trained new staff on procedures and customer service techniques, fostering a knowledgeable team.
- Engaged in team meetings to discuss workflow improvements and service strategies.
- Executed assigned tasks efficiently based on management guidelines.
- Developed documents for a variety of events including orientation programs, workshops, seminars.
Assistant Production Manager
Kenya Meat Commission
Nairobi-Kenya
01.2021 - 07.2025
- Coordinated production schedules to optimize workflow efficiency.
- Collaborated with quality control teams to ensure compliance with safety standards.
- Trained new staff on production processes and workplace safety procedures.
- Monitored equipment performance to proactively identify maintenance needs.
- Implemented process improvements that streamlined production activities.
- Identified areas for process enhancement and developed strategies for optimization.
- Oversaw training programs for new staff members to ensure competency.
- Established safety protocols that significantly reduced workplace hazards.
Logistics Officer – Supply Chain Operations
G-Factored Ltd Co — Nairobi, Kenya
Nairobi, Kenya
01.2019 - 12.2020
- Managed logistics operations to ensure on-time distribution of goods, enhancing customer satisfaction.
- Oversaw transportation arrangements, ensuring timely and efficient product delivery.
- Coordinated supply chain activities to streamline inventory management and reduce excess stock.
- Analyzed shipping data to identify improvements in logistics processes.
- Implemented procedures to enhance warehouse organization and efficiency.
- Developed and maintained relationships with key suppliers and vendors.
- Trained and mentored junior staff on logistics management best practices.
- Collaborated with cross-functional teams to effectively resolve logistical challenges.
Procurement & Supplies Intern
Kenya Medical Supplies Agency
Nairobi
01.2018 - 12.2018
- Coordinated with healthcare providers to fulfill supply requests, enhancing response times.
- Conducted quality checks on incoming medical products to ensure compliance.
- Organized shipment schedules and documentation, ensuring timely delivery of medical supplies.
- Updated inventory databases using supply chain management software for accuracy.
- Assisted in inventory management and tracking of medical supplies, contributing to operational accuracy.
- Maintained accurate records of all activities throughout internship duration.
- Participated in training sessions on safety and regulatory standards to enhance knowledge.
- Shared observations on operational issues to improve team discussions.
Education
Master of Science - Operations Management
South Dakota State University
Brookings, SD05-2027
Bachelor of Science - Education
University of Nairobi
Kenya11-2022
Bachelor of Commerce - Logistics And Supply Chain Management
Machakos University
Kenya09-2017
Skills
- Inventory management
- Operations management
- Supply chain management
- Process improvement
- Project management
- Data analysis
- Customer service
- Team collaboration
- Dependability and responsibility
- Organizational skills
- Team leadership
- Multitasking skills
- Flexibility and adaptability
- Analytical thinking
- Computer proficiency
- Microsoft Office Suite
- Active listening skills
- Verbal communication
- Relationship building
- Networking abilities
- Attention to detail
- Telephone etiquette
- Employee training
- Self-direction
Timeline
Facility Associate – Operations & Sanitation Suppo
South Dakota State University
03.2026 - Current
Student Worker – High-Volume Food Operations
Sodexo – Chick-fil-A
10.2025 - 02.2026
Assistant Production Manager
Kenya Meat Commission
01.2021 - 07.2025
Logistics Officer – Supply Chain Operations
G-Factored Ltd Co — Nairobi, Kenya
01.2019 - 12.2020
Procurement & Supplies Intern
Kenya Medical Supplies Agency
01.2018 - 12.2018
Master of Science - Operations Management
South Dakota State University
Bachelor of Science - Education
University of Nairobi
Bachelor of Commerce - Logistics And Supply Chain Management
Machakos University