Abdourahmane Diallo
Reading,PA
Summary
Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential.
Overview
7
7
years of professional experience
Work History
Truck Driver
Western Express, Inc.
09.2023 - Current
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Truck Driver
P/S TRANSPORTATIONS AND LOGISTIC
06.2023 - 08.2023
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
Distribution Associate
FM BROWN
02.2023 - 06.2023
- Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
- Inspected merchandise for damage and discrepancies with documentation.
- Prepared boxes, pallets and crates for outgoing shipments.
- Sorted and delivered materials to different work areas and staff.
Driver
Uber And Lyft
06.2018 - 01.2023
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Distribution Associate
Home Depot
01.2020 - 12.2022
- Improved warehouse efficiency by implementing streamlined inventory management processes.
- Reduced order processing times through effective coordination with team members and cross-functional departments.
- Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
- Enhanced distribution center safety by conducting regular inspections, identifying hazards, and implementing corrective actions.
- Streamlined loading process for outbound shipments while adhering to weight restrictions and load balance specifications set forth by carriers or regulatory agencies.
Restaurant Team Member
Mediterranean Grille
10.2016 - 05.2018
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Volunteer
MLK DAY OF SERVICES
01.2017 - 01.2017
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Education
CDL DRIVER LICENCES - Applied And Professional Ethics
Berks Technical Institute
Reading, PA01.2023
Bachelor of Science - MINING INGENEERING
INSTITUTE OF MINING AND GEOLOGY OF GUINEA
GUINEA05.2012
Skills
- Delivery Scheduling
- Safe Driving
- Cargo Handling
- Route Management
- Commercial Driving
- Route Logs
- DOT Compliance
- Class a Commercial Driver's License
- Long-Haul Driving
- Customer-Oriented
- Defensive Driver Training
- Organizational skills
- Emergency response readiness
- Load securing proficiency
Languages
French
Full Professional
English
Full Professional
FULANI
Full Professional
Timeline
Truck Driver
Western Express, Inc.
09.2023 - Current
Truck Driver
P/S TRANSPORTATIONS AND LOGISTIC
06.2023 - 08.2023
Distribution Associate
FM BROWN
02.2023 - 06.2023
Distribution Associate
Home Depot
01.2020 - 12.2022
Driver
Uber And Lyft
06.2018 - 01.2023
Volunteer
MLK DAY OF SERVICES
01.2017 - 01.2017
Restaurant Team Member
Mediterranean Grille
10.2016 - 05.2018
CDL DRIVER LICENCES - Applied And Professional Ethics
Berks Technical Institute
Bachelor of Science - MINING INGENEERING
INSTITUTE OF MINING AND GEOLOGY OF GUINEA