ABDUL BASITH
Health Information Management
Doha
Summary
Motivated and innovative Health Information Management graduate with a proven track record in academics, EHR projects, and event organization. Aspiring to drive positive changes in health information management practices for improved healthcare documentation quality. Interested in exploring applications of Digital Health, e-Health, EHR, telemedicine, and IoT devices for enhancing healthcare in rural areas. Detail-oriented professional with experience in clinical application support and medical records management, focused on improving healthcare data accuracy and accessibility. Skilled in utilizing electronic health records systems and data analysis to streamline hospital workflows and support clinical decision-making.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
8
8
Certifications
4
4
Languages
Work History
Clinical Application Support Engineer
ASHCONN
12.2023 - Current
- Supervised the Application Support Team, ensuring efficient issue resolution and system stability.
- Performed Quality Assurance (QA) testing to validate application functionality and adherence to requirements. Led User Acceptance Testing (UAT) and System/User Training (SUT) activities to ensure solution readiness.
- Delivered structured end-user training across clinical and non-clinical departments to support adoption. Provided on-site elbow support to end users during go-live and critical operational periods.
- Conducted business analysis sessions with stakeholders to gather, analyze, and document system requirements.
- Coordinated with development teams to ensure timely and accurate delivery of client-requested enhancements.
- Managed incident and request lifecycle through the ticketing system, ensuring SLA compliance.
- Oversaw key functional modules, including Patient Portal, Clinical Information System, Laboratory Information System (LIS), Pharmacy Information System (PIS), and Quality Assurance (QA).
Medical Records Technician
Parco Institute of Medical Sciences
02.2022 - 04.2023
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Maintained accuracy, completeness and security for medical records and health information.
- Created monthly statistics of all outpatient departments and calculated the ALOS, BOR, MMR, IMR, and number of procedures performed in all the departments unit wise. Performed coding of diagnostic and treatment procedures.
- Filed, stored and retrieved all types of Medico-Legal Cases records as well as OP and IP records.
Health Information Management Intern
Kasturba Medical College
01.2021 - 06.2021
Education
BSc - Health Information Management
01.2017 - 01.2021
GPA: CGPA: 7.34 out of 10
Higher Secondary - undefined
GPA: Graduated with 84%
High School - undefined
GPA: CGPA: 9.5 out of 10
Skills
Advanced MS Office proficiency
Certification
Advanced Medical Coding, Center for Health Information Studies and Solutions, 08/10/2020
Training
- MEDRECON 2020 - National Health Information Management Conference on 'Emerging Values of Data in Healthcare', 02/08/2020
- Annual Health Informatics Seminar conducted by HEALTH INFORMATICS & HEALTH INFORMATION MANAGEMENT KERALA STATE ASSOCIATION, INDIA, 02/22/2019
- International Symposium on 'Digital Technologies - Health and Wellbeing' organized by department of Speech and Hearing Sciences, Lamar University, USA, 01/08/2019
Timeline
Clinical Application Support Engineer - ASHCONN
12.2023 - Current
Medical Records Technician - Parco Institute of Medical Sciences
02.2022 - 04.2023
Health Information Management Intern - Kasturba Medical College
01.2021 - 06.2021
Manipal Academy of Higher Education - BSc, Health Information Management
01.2017 - 01.2021
RAC Higher Secondary School - Higher Secondary,
MJ Higher Secondary School - High School,
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