Summary
Overview
Work History
Education
Skills
Websites
Recognitions Certifications
Student Community - Organizations Leadership
Certification
Timeline
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ABDUL FAISAL

Wilmington,DE

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT security position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Associate

Walmart
01.2023 - Current
  • Greet and assist customers to enhance their shopping experience
  • Efficiently handle cash register operations and facilitate customer purchases
  • Provide responsive customer service by addressing inquiries and resolving complaints
  • Maintain front-end security measures against theft
  • Demonstrate comprehensive knowledge of products and services
  • Adhere strictly to safety, security, and loss-prevention protocols
  • Review and fulfill customer orders
  • Locate, prepare, and accurately package merchandise
  • Verify order accuracy before pick-up
  • Offer suitable product substitutions and consult with customers to ensure satisfaction
  • Proactively follow up on out-of-stock merchandise.

Assistant Manager

Seasons Pizza Midway
07.2019 - 12.2022
  • Provided exceptional customer service, always
  • Built a great team
  • Handled customer and employee complaints
  • Learned inventory management and order checking
  • Ensured orders were completed within our designated timeframe
  • Organized and cleaned to health department standards
  • Trained new employees in the correct procedures
  • Monitored food preparation, portion sizing, freezer temperature, etc
  • Counted all registers and prepared them for the next shift.

Back-end Developer Intern

Ai Whoo
02.2022 - 05.2022
  • Collaborated with front-end developers
  • Built and used APIs with the Postman API platform
  • Conducted debugging and testing activities
  • Authenticated users and then pushed athlete data to a real-time Firebase
  • Ensured the security of the application and implemented measures to protect sensitive data.

Education

Bachelor of Science - Cybersecurity

Wilmington University
New Castle, DE
06.2024

Associate of Applied Science - Information Technology And Networking

Delaware Technical Community College
Wilmington, DE
05.2022

Skills

  • Windows
  • Linux
  • MacOS
  • PhpMyAdmin
  • PHP
  • HTML
  • C#

Recognitions Certifications

DEAN's LIST STUDENT (Delaware Technical Community College, Fall 2020 and Spring 2021), ACADEMIC RECOGNITION STUDENT (Delaware Technical Community College, Summer 2021 and Fall 2021), PRESIDENT's LIST STUDENT (Delaware Technical Community College, Spring 2022), TestOUT Linux Pro, Cryptography and Network Security, TestOUT Server Pro 2016: Install and Storage, Google IT Support Professional Certificate, Google Cybersecurity Professional Certificate

Student Community - Organizations Leadership

  • Phi Theta Kappa member at Delaware Technical Community College
  • McKean Rho Kappa and Former Member of FFA (Future Farmers of America)

Certification

• DEAN's LIST STUDENT (Delaware

Technical Community College, Fall

2020 and Spring 2021)

• ACADEMIC RECOGNITION

STUDENT (Delaware Technical

Community College, Summer 2021

and Fall 2021)

• PRESIDENT's LIST STUDENT

(Delaware Technical Community

College, Spring 2022)

• TestOUT Linux Pro

• Cryptography and Network Security

• TestOUT Server Pro 2016: Install

and Storage

• Google IT Support Professional

Certificate

• Google Cybersecurity Professional

Certificate

Timeline

Team Associate

Walmart
01.2023 - Current

Back-end Developer Intern

Ai Whoo
02.2022 - 05.2022

Assistant Manager

Seasons Pizza Midway
07.2019 - 12.2022

Bachelor of Science - Cybersecurity

Wilmington University

Associate of Applied Science - Information Technology And Networking

Delaware Technical Community College
ABDUL FAISAL