ABDUL FAISAL
Wilmington,DE
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT security position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Associate
Walmart
01.2023 - Current
- Greet and assist customers to enhance their shopping experience
- Efficiently handle cash register operations and facilitate customer purchases
- Provide responsive customer service by addressing inquiries and resolving complaints
- Maintain front-end security measures against theft
- Demonstrate comprehensive knowledge of products and services
- Adhere strictly to safety, security, and loss-prevention protocols
- Review and fulfill customer orders
- Locate, prepare, and accurately package merchandise
- Verify order accuracy before pick-up
- Offer suitable product substitutions and consult with customers to ensure satisfaction
- Proactively follow up on out-of-stock merchandise.
Assistant Manager
Seasons Pizza Midway
07.2019 - 12.2022
- Provided exceptional customer service, always
- Built a great team
- Handled customer and employee complaints
- Learned inventory management and order checking
- Ensured orders were completed within our designated timeframe
- Organized and cleaned to health department standards
- Trained new employees in the correct procedures
- Monitored food preparation, portion sizing, freezer temperature, etc
- Counted all registers and prepared them for the next shift.
Back-end Developer Intern
Ai Whoo
02.2022 - 05.2022
- Collaborated with front-end developers
- Built and used APIs with the Postman API platform
- Conducted debugging and testing activities
- Authenticated users and then pushed athlete data to a real-time Firebase
- Ensured the security of the application and implemented measures to protect sensitive data.
Education
Bachelor of Science - Cybersecurity
Wilmington University
New Castle, DE06.2024
Associate of Applied Science - Information Technology And Networking
Delaware Technical Community College
Wilmington, DE05.2022
Skills
- Windows
- Linux
- MacOS
- PhpMyAdmin
- PHP
- HTML
- C#
Recognitions Certifications
DEAN's LIST STUDENT (Delaware Technical Community College, Fall 2020 and Spring 2021), ACADEMIC RECOGNITION STUDENT (Delaware Technical Community College, Summer 2021 and Fall 2021), PRESIDENT's LIST STUDENT (Delaware Technical Community College, Spring 2022), TestOUT Linux Pro, Cryptography and Network Security, TestOUT Server Pro 2016: Install and Storage, Google IT Support Professional Certificate, Google Cybersecurity Professional Certificate
Student Community - Organizations Leadership
- Phi Theta Kappa member at Delaware Technical Community College
- McKean Rho Kappa and Former Member of FFA (Future Farmers of America)
Certification
• DEAN's LIST STUDENT (Delaware
Technical Community College, Fall
2020 and Spring 2021)
• ACADEMIC RECOGNITION
STUDENT (Delaware Technical
Community College, Summer 2021
and Fall 2021)
• PRESIDENT's LIST STUDENT
(Delaware Technical Community
College, Spring 2022)
• TestOUT Linux Pro
• Cryptography and Network Security
• TestOUT Server Pro 2016: Install
and Storage
• Google IT Support Professional
Certificate
• Google Cybersecurity Professional
Certificate
Timeline
Team Associate
Walmart
01.2023 - Current
Back-end Developer Intern
Ai Whoo
02.2022 - 05.2022
Assistant Manager
Seasons Pizza Midway
07.2019 - 12.2022
Bachelor of Science - Cybersecurity
Wilmington University
Associate of Applied Science - Information Technology And Networking
Delaware Technical Community College