Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Abdul Humphrey

El Paso

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Costumer Service Tech Support

Spectrum
El Paso
06.2024 - Current
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Recognized by management for providing exceptional customer service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Car Pusher

Food King Supermarkets
El Paso
01.2024 - 05.2025
  • Monitored parking lot for security issues related to carts and reported concerns to management.
  • Managed inventory of carts, identifying shortages and requesting additional units as needed.
  • Facilitated the smooth flow of carts during peak times to avoid congestion.
  • Followed company policies related to health and safety regulations at all times.
  • Assisted customers with loading their purchases into their vehicles.
  • Safely operated cart retrieval equipment in parking lots and course paths.
  • Retrieved shopping carts from parking lots and other areas of the store premises.
  • Provided assistance to customers by answering questions about products or services available in the store.
  • Assisted customers with loading and unloading their purchases.
  • Organized carts in bay after returning from parking lot.
  • Gathered carts from parking lot and inside store for customer use.

Car Washer

texas truck wash
El Paso
01.2021 - 12.2023
  • Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
  • Kept showroom and stock vehicles in clean and presentable condition.
  • Cleaned wheels, tires, hub caps, and wheel covers to protect wheels and wheel components from deterioration.
  • Scrubbed tires and wheels with specialized chemicals and polishes for maximum shine.
  • Ordered and restocked supplies to keep workplace operating smoothly.
  • Operated cash registers accurately to process payments from customers.
  • Maintained supply inventory and monitored cleaning equipment and machinery for proper operation and maintenance.
  • Inspected parts, equipment and vehicles for cleanliness, damage and compliance with standards or regulations.
  • Greeted customers and explained car wash options thoroughly.
  • Applied soap solution, scrubbed cars manually where necessary.
  • Inspected vehicles for noticeable defects such as dents, scratches and torn upholstery.
  • Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior.

Bouncer

la mancion discotect
El Paso
01.2023 - 11.2023
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Provided customer service by answering questions and assisting patrons as needed.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Assisted in the lost and found operation, helping patrons recover lost items.
  • Assisted management team with closing duties such as counting cash drawers, securing doors and windows.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Assisted in resolving disputes between guests and staff in a professional manner.

Education

High School Diploma -

Socorro High School
El Paso, TX
06-2023

Skills

  • Technical troubleshooting
  • Customer service
  • Team collaboration
  • Problem solving
  • Time management
  • Customer engagement
  • Friendly, positive attitude
  • Verbal communication
  • Calm under pressure

Affiliations

  • gym
  • play soccer
  • hang out with friends
  • walk my dogs

Languages

English
Professional
Spanish
Professional

Accomplishments

  • ive gotten the bronze award 3 time and silver award 3 times as well
  • im about to buy my first house at 20 years old

Certification

  • n/a

Timeline

Costumer Service Tech Support

Spectrum
06.2024 - Current

Car Pusher

Food King Supermarkets
01.2024 - 05.2025

Bouncer

la mancion discotect
01.2023 - 11.2023

Car Washer

texas truck wash
01.2021 - 12.2023

High School Diploma -

Socorro High School

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