Abdul Mumith
Hatboro,PA
Summary
Accomplished General Manager of Operations at Kabobi: Persian And Mediterranean Grill, adept in Operations Management and Staff Development. Spearheaded initiatives enhancing customer satisfaction and team performance, significantly improving operational systems. Expert in business analysis, with a proven track record of fostering a culture of continuous improvement and safety.
Overview
1
1
Certification
Work History
General Manager of Operations
Kabobi: Persian And Mediterranean Grill
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
EMS Supervisor
Penn Stat Ambulance
- Communicated with physician to relay patient condition and obtain orders for treatment.
- Conducted thorough incident reviews, identifying areas for improvement and implementing corrective actions as needed.
- Monitored medical and emotional needs of victims of acute illness or injury with goal of reducing mortality and morbidity.
- Promoted safety culture within the department by conducting regular safety drills and providing ongoing training.
Assistant Manager
AT&T Mobility
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
BBA - Business Administration And Management
DeVry University
Fort Washington, PA06.2006
Skills
- Operations Management
- Staff Development
- Business Analysis
- Logistics Management
Accomplishments
- Supervised team of 16-24 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved EMS Loyalty Award by completing BLS training volunteer for Emergency Services in 2011 with accuracy and efficiency.
- Increased company savings by 8% through corporate consensus-building and cross-functional geographical team coordination and development.
Certification
- PA Driver's License
- Basic Life Support Certification (BLS)
- First Aid Certification
- ServSafe Food Handler's Certification
- Advanced Cardiac Life Support Certification (ACLS)
- CPR/AED Certification
BESAP Soccer Coach
2009-current. Coach a community soccer league for around twelve boys ages 12-18 years old. This is held every summer between June thru September. We have won championship with other counties in PA in 2012, 2018, 2021 and 2022.
Languages
Bengali
Timeline
General Manager of Operations
Kabobi: Persian And Mediterranean Grill
EMS Supervisor
Penn Stat Ambulance
Assistant Manager
AT&T Mobility
BBA - Business Administration And Management
DeVry University
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