Abdul Shaat
Professional Sales Rep
Rockville,MD
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Crossmark Merchandising
01.2022 - 04.2024
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Sales Manager
T-Mobile
03.2017 - 04.2022
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Created compelling presentations that highlighted product features/benefits to potential clients while addressing their pain points directly.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Sales Associate
Sgn Nutrition
01.2021 - 01.2022
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Bachelor of Science -
University of Maryland - University College
Hyattsville, MD 05.2001 -
Skills
- Loss Prevention
- Display Setup
- Order Processing
- Customer Service
- Money Handling
- Regulatory Compliance
- Product Knowledge
- Customer Needs Assessment
- Trend Awareness
Accomplishments
Graduated on the deans list from Maryland.
Timeline
Retail Sales Associate
Crossmark Merchandising
01.2022 - 04.2024
Sales Associate
Sgn Nutrition
01.2021 - 01.2022
Sales Manager
T-Mobile
03.2017 - 04.2022
Bachelor of Science -
University of Maryland - University College
05.2001 -
Similar Profiles
Tina GordonTina Gordon
Sales RepresentativeCro at Crossmark MerchandisingSales RepresentativeCro at Crossmark Merchandising
Tykara BellTykara Bell
Visual Merchandising Team Lead at Crossmark MerchandisingVisual Merchandising Team Lead at Crossmark Merchandising
Ellie GrenierEllie Grenier
Merchandiser at Crossmark MerchandisingMerchandiser at Crossmark Merchandising