Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Relevant Coursework
Timeline
Generic

Abdulaahi Mahad

Minneapolis,MN

Summary

Motivated Information Technology student with hands-on experience in customer support, system maintenance, and workflow coordination. Strong analytical and communication skills complement a growing background in networking, data organization, and technical troubleshooting. Proven ability to deliver professional care and digital support for small teams through effective use of scheduling tools and operational systems. Recognized for teamwork, adaptability, and leadership through academic excellence and externship experiences. Eager to leverage technical expertise in IT support, system administration, or network operations roles, with a commitment to continuous improvement and efficient problem-solving in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Tech Fellow

ColorStack
Remote
01.2025 - Current
  • Participate in mentorship and professional development focused on diversity in technology.
  • Engage in networking and technical skill-building sessions with peers and industry mentors.

Home Care Assistant

Focal Point Home Care
Richfield, MN
01.2023 - Current
  • Assist elderly clients with daily living tasks including transportation, cleaning, errands, and companionship.
  • Support scheduling and shift coordination for 5–10 caregivers, reducing double-booking and communication errors.
  • Collaborate with team members and supervisors to maintain consistent quality of care and safety for clients.
  • Helped test and transition to digital scheduling tools to improve time tracking and caregiver communication.

Product Management Extern

10.2024 - 12.2024
  • Conducted user research with individuals aged 18–60 to identify health screening needs.
  • Contributed to planning and recommendations for more efficient product solutions.

Shop Assistant

Auto Body Shop
Minneapolis, MN
01.2022 - 01.2023
  • Assisted technicians with basic repairs and detailing.
  • Maintained clean, organized workspaces to support team efficiency.

Youth Mentor

Community Youth Program
Minneapolis, MN
06.2022 - 08.2022
  • Supported youth development by organizing educational and leadership activities.
  • Encouraged teamwork and positive behavior through daily mentorship.

Education

Bachelor of Science - Information Technology Infrastructure

University of Minnesota
Minneapolis, MN
05.2027

Associate of Arts - Computer Science

Normandale Community College
Minneapolis, MN
05-2025

Skills

  • Software & Tools: Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, Workflow Management Tools, Zoom, Virtual Collaboration Platforms, Ticketing Systems
  • Technical Knowledge: Networking Fundamentals, System Maintenance, Data Organization, Hardware Setup, Troubleshooting, IT Documentation, Workflow Optimization
  • Languages: Python, C
  • Soft Skills: Communication, Teamwork, Leadership, Time Management, Problem Solving, Adaptability, Attention to Detail

Extracurricular Activities

Tech Networking Events: Participant in IT career and résumé-building workshops. Community Volunteering: Assisted with local tech and career outreach programs.

Relevant Coursework

  • Intro to Computer/Problem Solving (Programming in C): Developed fundamental programming and algorithmic thinking skills using C.
  • Machine Architecture & Organization: Studied how hardware components interact with operating systems and low-level software.
  • Computer Program Concepts: Explored structured programming logic and problem-solving through hands-on projects.
  • Discrete Structures: Applied mathematical logic, algorithms, and data structures to computer science problem-solving.
  • Fundamentals of IT: Gained understanding of IT systems, networking, databases, and system administration fundamentals.
  • Introduction to Security: Policy and Regulation: Analyzed security frameworks and policies, emphasizing compliance and data protection.
  • BIOL 1001: Introductory Biology – Evolutionary and Ecological Perspectives: Learned key biological concepts through lectures and labs focused on evolution, ecosystems, and biodiversity.

Timeline

Tech Fellow

ColorStack
01.2025 - Current

Product Management Extern

10.2024 - 12.2024

Home Care Assistant

Focal Point Home Care
01.2023 - Current

Youth Mentor

Community Youth Program
06.2022 - 08.2022

Shop Assistant

Auto Body Shop
01.2022 - 01.2023

Bachelor of Science - Information Technology Infrastructure

University of Minnesota

Associate of Arts - Computer Science

Normandale Community College
Abdulaahi Mahad