ABDUL AHAD MARAJ
Beaumont,USA
Summary
As a dedicated and detail-oriented student pursuing a Master's in Management Information Systems (MIS) at Lamar University, I possess a strong foundation in information science, statistics, data analysis, and systems integration.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Etihad Medical limited
Dakha, Bangladesh
09.2022 - 07.2023
- Company Overview: Hospital & Diagnostic
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
Service Analyst
Sebaghar Limited
Dhaka, Bangladesh
08.2021 - 07.2022
- Company Overview: Telemedicine Company
- Maintained customer service database by recording customer interactions and transactions, updating accounts information, and regularly filing documents.
- Assessed customer needs, identified solutions, and provided helpful advice to improve customer experience.
Medical Administrator (Floor In-charge)
Radical Hospital Limited
Dhaka, Bangladesh
01.2019 - 06.2021
- Maintained contact databases for referral sources such as hospitals and clinics.
- Coordinated meetings between staff members and outside vendors or visitors.
- Resolved customer service issues through effective problem solving techniques.
- Monitored inventory levels of medical supplies and placed orders when necessary.
Education
Bachelor of Science - Microbiology
Primeasia University
Bangladesh08.2022
MS - Management Information system
Lamar University
Beaumont, Texas, USASkills
- Data Analysis
- Statistical Analysis
- Data Management
- Regression analysis
- Data Visualization
Technological Skill
Programming
- Python
- SQL
- HTML
Visualization
- Tableau
- Power BI
- SAP visualization
- SAS
Management
- SAP
Research Interest
- Big Data
- Health informatics
- Biostatistics
- Machine learnings
Publication
- The Impact Of Machine Learning On Prescriptive Analytics For Optimized Business Decision-Making
- Integrating Machine Learning And Big Data Analytics For Real-Time Disease Detection In Smart Healthcare Systems
- Information Systems In Health Management: Innovations And Challenges In The Digital Era
https://scholar.google.com/citations?user=v94uIA4AAAAJ&hl=en
Languages
English
Professional
Bengali
Full Professional
Timeline
Assistant Manager
Etihad Medical limited
09.2022 - 07.2023
Service Analyst
Sebaghar Limited
08.2021 - 07.2022
Medical Administrator (Floor In-charge)
Radical Hospital Limited
01.2019 - 06.2021
Bachelor of Science - Microbiology
Primeasia University
MS - Management Information system
Lamar University
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